What are the opening hours?

Monday 08:00 - 16:30 Tuesday 08:00 - 16:30 Wednesday 08:00 - 16:30 Thursday 08:00 - 16:30 Friday 08:00 - 16:00

MedXpert

Medical Scheme Advice and Support Services. https://www.medxpert.co.za/

As a MEDXPERT member you can be assured that any dispute with your scheme will be dealt with in accordance with the Medical Schemes Act and rules of your scheme, ensuring your rights are protected. With MEDXPERT as your representative you will have complete peace of mind that your membership is being managed to its full potential.

25/02/2026

Want to know how Late Joiner Penalties are calculated?

If you’re over 35 and joining a medical scheme for the first time (or after a long break), this fee may apply, but it depends on your history.

We explain how it works, how it’s calculated, and what to check before you join.

👉 Read the full blog here: https://nuel.ink/vFupo9

16/02/2026

A DSP (Designated Service Provider) is a doctor, hospital, or pharmacy your medical aid prefers you to use for certain benefits.

What to watch for:
✔️ Your scheme may pay differently if you don’t use a DSP
✔️Extra costs can apply depending on your scheme’s rules
✔️ Knowing your DSPs helps you plan better care

📥 Download your DSP list here: https://nuel.ink/7lcTti. Stay informed. Avoid surprises.

13/02/2026

Worried about Late Joiner Penalties?

If you’re joining medical aid later in life, you could face added costs — but it depends on your history.

Read our latest blog to understand how Late Joiner Penalties work, who they apply to, and what steps to take next. https://nuel.ink/y6b3Xu

09/02/2026

When medical aid leaves a gap, add a layer for in-hospital shortfalls.

Medical aid may not cover the full bill in hospital. You could still face costs like co-payments or tariff shortfalls, depending on your plan and provider.

Gap cover can help. It’s an extra layer designed to assist with certain shortfalls, but only if it fits your plan and needs.

The smart move? Compare gap cover options alongside your medical aid before choosing.

Speak to a MedXpert expert to check where shortfalls could happen and which gap cover suits you best. https://nuel.ink/5zCqdY

05/02/2026

Hospital Plan vs Emergency Plan
They sound similar. They are not the same.

Medical scheme hospital plan:
✔️ May help cover planned procedures and full hospital admissions
✔️ Follows medical aid rules
✔️ Often includes pre-authorisation and set networks

Emergency hospital plan:
✔️ Usually pays for emergency stabilisation only
✔️ Admission and further treatment may not be included
✔️ Depends on product rules

Before you decide, confirm what each one actually pays for.

Not sure what to ask? Speak to a MedXpert expert to compare clearly and confidently: https://nuel.ink/2w77Ro

03/02/2026

If you're expecting or hoping to be🤰, and you are on a medical aid, your plan might offer a maternity programme, but registration matters.

Here’s what to do next:
✔️ Check if your scheme offers one
✔️ Register early
✔️ Confirm what benefits apply to you
✔️ Get help if you’re unsure

MedXpert can support you every step of the way. From understanding your scheme’s process to completing the admin. Fill out the form and we will call you back: https://nuel.ink/S5q10X

29/01/2026

Your medical aid resets. The paperwork piles up. Suddenly you’re asking:
- Has anything changed in your plan?
- Is your chronic cover still valid?
- Will your doctor still be covered?

It’s enough to make anyone feel overwhelmed.

Here’s the good news: a MedXpert medical aid broker can handle all of it — for free. We check your benefits, explain changes in plain English, and manage the admin so you don’t have to.

Read the blog now and see how we make it simple: https://buff.ly/4x6Iy3o

22/01/2026

Would you like to know more about what a healthcare broker can do do you?

Benefit changes, network rules and paperwork are confusing. It is easy to miss something and pay more than you should.

Our latest blog explains how a healthcare broker makes this simple.

Read the blog now and get the facts: https://buff.ly/VSuVzHn

19/01/2026

Want to make your medical aid go further?

Many miss out on extra savings because they skip health screenings. This means their funds run out sooner than expected.

Most schemes offer a booster when you complete screenings. This gives you extra savings and helps your benefits last all year. MedXpert will guide you on what screenings you need and how to claim your rewards.

Want help from experts? Fill out this form https://buff.ly/o1FcX1B and we will call you back to check your screening benefits.

15/01/2026

MedXpert can get you correctly covered in six easy steps.
Watch the video and then contact MedXpert today for expert help https://buff.ly/HZDXRtC

12/01/2026

Some chronic condition registrations expire. If they lapse, you could lose access to essential medication and benefits.

MedXpert checks your registrations and alerts you if they need renewal. We guide you through the re-registration process so you stay covered without stress.

Want help from experts? Fill out this form and we will call you back to check your chronic condition status. https://buff.ly/8UiJ3OC

08/01/2026

Are you paying too much for your medical aid?

Medical aid costs keep rising. Many people are stuck on plans that no longer fit their budget or needs.

We compare your current plan with other options. You’ll see if switching could save you money without losing essential benefits. No jargon. No confusion. Just clear advice.

Want a side-by-side comparison of top medical aids? Use our one-of-a-kind comparison tool, and we will guide you through the process: https://buff.ly/EkYpxLI

Address

9 Queen Street
Durbanville
CAPETOWN

Opening Hours

Monday	08:00 - 16:30
Tuesday	08:00 - 16:30
Wednesday	08:00 - 16:30
Thursday	08:00 - 16:30
Friday	08:00 - 16:00

Website

https://www.medxpert.co.za/

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