Psychological Care Centre

Psychological Care Centre The Psychological Care Centre is a group practice offering psychotherapy and assessment in English and Afrikaans.

The Psychological Care Centre in Grahamstown/Makhanda is looking for an HPCSA registered professional (Psychologist, OT,...
15/07/2025

The Psychological Care Centre in Grahamstown/Makhanda is looking for an HPCSA registered professional (Psychologist, OT, dietician etc.) to join as an independent practitioner from 1 October 2025. A specialisation in children would be beneficial.

Our practice runs as a “cost-share”, with practice room, play room, wifi, administrator etc.

We are the only group practice in town, and have been running since 2007, which makes us a reliable referral source for GP's and private schools in town.

Please visit our website for more information on the practice www.psychcarecentre.co.za, or email office@psychcarecentre.co.za.

Welcome The Psychological Care Centre is the group practice of Clinical Psychologists Verna Connan, Claire Marais, and Orrin Snelgar, Counselling Psychologist Marlé Coertzen, and part-time Clinical Psychologist Siposetu Krutani-Mtakati. The practice is situated in a central, private setting in Grah...

What to say INSTEAD of ‘you're okay’Children don’t need a fix — they need to feel. And more importantly, they need to kn...
28/04/2025

What to say INSTEAD of ‘you're okay’

Children don’t need a fix — they need to feel. And more importantly, they need to know it’s safe to feel, especially with you.

Here are powerful alternatives that validate their inner world and build emotional strength:
“I believe you.”
“Your feelings make sense.”
“I’m right here with you.”
“You don’t have to be okay right now.”
“I saw what happened. How are you feeling?”

How do you comfort your child when they're upset? For starters, fight the temptation to say these two words, says child psychologist and parenting expert Reem Raouda.

This is such a helpful little list of phrases, but each needs a precursor or follow through, so don't stop there.
22/04/2025

This is such a helpful little list of phrases, but each needs a precursor or follow through, so don't stop there.

If you're in the thick of raising teenagers, you know they can be so frustrating.

They love to argue about everything. They think they know everything. They want to be treated like adults, but they have no life experience yet.

Sometimes, we get caught in such a bad cycle with our teens that fighting, snarky comments, and door slams ultimately become your standard house language.

Teen disrespect becomes the norm, and you wonder if you will ever have a regular conversation with them again.

But here is the thing, and there's no getting around it: we have to remember that we are the adults, and we have to model the behavior we want to see.

Remaining calm is a superpower, and showing your teen how to keep your cool during conflict, communicate respectfully, and cope in difficult situations is an incredible gift. It also will help them disarm other people who speak to them aggressively or disrespectfully.

5 Phrases That Will Defuse a Confrontation with Your Teen

Always remember the end goal is how to move the confrontation into a conversation.

1. "You can be mad without being mean."
If your teen comes at you, whether they have a right to be angry or not, use the phrase, "You can be mad without being mean." If they calm down, then continue the conversation. If not, walk away and let them know you're available to talk when they can speak calmly and kindly.

That being said, don't get caught up when your teen may just be acting dramatic, like if they slam a door, throw some books around, or huff and puff. If these things are not directed at you, just let them go. You do not need to attend every argument you're invited to by your teenager.

2. "Do you want help/advice or do you need me to just listen?"
This one can be tricky, but sometimes they just want to vent. Yes, it may be hard to keep your mouth shut as they talk about a teacher who would not let them turn their assignment in late even though you reminded them to put it in their backpack, but most people learn the lesson after they work through their emotions. You can always go back and ask some clarifying questions later, but this is a great opportunity to show that you care about your teens, and you won't always give them a lecture.

3. "Try Again"
Do you feel like you are constantly lecturing or correcting your tweens and teens? Teaching our kids right from wrong and how to behave like good humans is part of the job. Unfortunately, when we do it too often, adolescents start tuning us out.

The truth is our teens already know what to do. We've been preparing them for more than a decade, and they should know what the expectations are (and if you employ clear communication with them, they should know the rules and expectations). So give them a chance to do it and course correct.
Sometimes, the only correction we need to give is that their behavior was less than ideal. This is where “try again” comes into play. If your teen comes in with a request or comment that is snarky, demanding, or obnoxious, say "Try again." Put the onus on them to make the correction.

4. "Asked, considered, and answered"
If you thought a whiny toddler was bad when they wanted to stay up an extra 10 minutes, wait until you start negotiating with a teenager who wants to stay out late. "Asked and answered," is so powerful.

If your teen comes in hot with a request that is completely outlandish, consider responding with "What's your plan?" first. Listen to them and see if they thought their ask through to the end as this could help them develop critical thinking skills. Once you give your answer, however, your response should be, "Asked, considered, and answered."

Do not keep negotiating with them and explaining your why. Do not keep engaging in their barbs. They are trying to wear you down. They are trying to start a fight. They are trying to sweep the leg and take you out. They want to hurt you just as much as they feel you've hurt them.

But boundaries are a part of parenting, and you have a right to place appropriate boundaries on your teenager. "Asked, considered, and answered" is a great way to take the emotion out of a tenuous situation.

5. "Per our discussion on respectful behavior, I need to step away."
This one is my personal favorite, but it mandates that you have a sit-down conversation about what respectful conversation looks like. Don't try to do this in the heat of the moment, but instead at a time when everyone is calm. It may even involve writing these rules down and having everyone in the family sign them (and possibly including consequences for those who do not follow said contract).

You may think that your teen, spouse, or other members of the family know what respectful communication looks like, but the truth is, some people don't. Outlining what respectful behavior means in your house can be the first step in positive change. You no longer need to argue about what it looks like because it's right there on paper.

The goal is to tell them in plain and simple terms that they do not get their way by bullying, demeaning, or other disrespectful communication. If they want to be treated like adults, they have to act like adults. We show them how by defining what being disrespectful and hurtful looks like and by consistently enforcing the consequences when they cross the line.

"This is how it is, right now."How will you be mindful today?
17/04/2025

"This is how it is, right now."

How will you be mindful today?

You’re a human being. That means that you, like all other human beings, will experience painful and difficult emotions.

Instead of pushing these emotions away, viewing them as an indication that you’re flawed or broken, I want you to try something new. I want you to try to accept them, knowing that all they indicate is that you are a human being who is going through a particularly challenging moment.

Here’s my favorite sentence to help you to do this:
“This is how it is, right now.”

Say these words to yourself.

This pain is how it is... right now.�This sadness is how it is... right now.�This grief is how it is... right now.

In one sentence, we can accept whatever is happening in the moment. The magic of this sentence, though, is that it also reminds us that this moment will not last forever. Because that’s another part of the human experience: that no matter how painful these moments are, they eventually do pass.

To learn more about how to work with your emotions, check out our bestselling book, NEW HAPPY: www.thenewhappy.com/book

Come get messy with us.💜🩷🧡💛💚🩵💙
01/03/2025

Come get messy with us.
💜🩷🧡💛💚🩵💙

If it feels messy, overwhelming, or hard, that doesn’t mean that there’s anything wrong with you.

It feels messy, overwhelming, or hard because that’s how it works: it is always going to feel this way when you’re trying something new, making a change, or building something.

It’s the process of engaging with the mess that actually allows us to turn it into something else. Through our attention, we can transform it into something beautiful, meaningful, and authentic.

Get this post as a free wallpaper pack at thenewhappy.com/wallpapers

It's already the middle of January 2025. How are those New Year's resolutions going? Remember that it's consistency, the...
17/01/2025

It's already the middle of January 2025. How are those New Year's resolutions going? Remember that it's consistency, the small movements every day, the daily little victories that will get you to your big goals. So, get back on that horse! Or, if you are in Makhanda, get back on that donkey of success 😁

Let's join the movement and spread it through South Africa.
29/08/2024

Let's join the movement and spread it through South Africa.

16/08/2024

Please note that our computer and phone system is currently down. You can call or message to 0839290435.

Dr S**i is a Psychiatrist who can assist with the prescription of psychiatric medication.
01/05/2024

Dr S**i is a Psychiatrist who can assist with the prescription of psychiatric medication.

Are your mental health struggles disrupting your life and livelihood?

Perhaps it’s time to consult 💊🩺🥼

You need you at your best!!😊💫

15/12/2023

Our practice will be closed until 8 January 2024. In case of emergency please contact your local GP or hospital.

03/07/2023

UPDATE (Wednesday 13 May 1pm): The Whatsapp number 0839290435 has been fixed and is available for enquiries and appointments. Thank you for your patience.

Please note that since this morning (Monday 3 July 2023) our Whatsapp number has not been working. Please use office@psychcarecentre.co.za instead while we fix it. Thank you for your understanding.

Address

Grahamstown

Opening Hours

Monday 08:30 - 17:00
Tuesday 08:30 - 17:00
Wednesday 08:30 - 17:00
Thursday 08:30 - 17:00
Friday 08:30 - 17:00

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