
21/08/2025
💡 CBX Tips of the Trade: Hosted Telephony & Disaster Recovery
Is your business communication ready for the unexpected?
Disruptions happen. Your phones shouldn’t go down with them. Here’s our CBX checklist to keep your hosted telephony bulletproof:
✅ Call Redirection – Reroute calls to mobiles or alternate branches.
✅ Redundant Infrastructure – No single point of failure.
✅ Backup Internet – Always have a secondary connection.
✅ Preconfigured Profiles – Your backups should be plug-and-play.
✅ Routine Testing – If you haven’t tested it, it doesn’t work.
✅ IT-Aligned Strategy – Your voice continuity plan must match your IT disaster recovery.
The time to plan is before a crisis occurs.
Let’s make sure your comms don’t go dark when it matters most. www.cbx.co.za