
26/06/2024
Dear Esteemed Patient,
I hope this message finds you in good health and spirits. I am writing to you to share some important updates regarding my consultation process, as I continue to adapt to the evolving landscape of healthcare.
After careful consideration and reflection on the future of our practice, I have made the decision to transition my consultations on Tuesdays and Thursdays to virtual appointments. While I understand that change can sometimes be met with caution and hesitation, I firmly believe that embracing virtual consultations is a step forward in providing you with the best possible care.
Virtual consultations offer numerous advantages, including:
Convenience: You'll have the flexibility to connect with me from the comfort of your own home or office, saving you valuable time and eliminating the need for travel.
Financial savings: Travelling costs, in the form of petrol and time away from work are avoided.
Accessibility: Virtual appointments make it easier for patients with mobility challenges or transportation limitations to access our services.
Personalised Attention: Rest assured that the level of attention and dedication you receive during a virtual consultation will be on par with an in-person visit. Your health and well-being remain our top priority, and we will continue to provide the same comprehensive care you've come to expect.
While virtual consultations will now be the primary option on Tuesdays and Thursdays, I want to assure you that in-person appointments, will still take place. There will be the exemptions where I deem it to be clinically necessary, to see you in person. If your personal need is to be seen one on one, there may be quite longer waiting times for these appointments, due to the demand and limited space.
I want to emphasise that my decision to implement virtual consultations is driven by a commitment to improving your overall experience and ensuring that you receive the care you deserve. I will exercise my discretion to determine which patients are best suited for virtual appointments, taking into account individual needs and preferences.
Your feedback and understanding are incredibly important to me as we navigate this transition together. If you have any questions, concerns, or specific preferences regarding virtual consultations, please don't hesitate to reach out. Your health, well being, comfort and satisfaction are paramount, and myself and my staff are here to support you every step of the way.
Thank you for entrusting me with your health and well-being. I look forward to continuing our journey towards a long healthy life, whether virtually or in person.
If you would like to reply to this email kindly use woodmead@longiva.co.za
Warm regards,
Dr Gys