26/03/2020
Dear valued patients,
Dr Jacques van Wyk Dermatologist: National lockdown statement.
In the mist of the Covid-19 Pandemic, this practice will, in accordance with national guidelines, implement the following measures for the duration of the 21-day lockdown period:
1.) In order to take pressure off local emergency centers, we will still be seeing urgent cases.
2.) If you feel that you have an urgent skin problem, please contact the practice via email, info@jacquesvanwyk.co.za or phone 021 007 3771 to make an appointment.
3.) Selected non-urgent cases can be managed via video consultation. These consultations will be available to anyone in residing in South Africa but will be limited to certain conditions. Unfortunately, these services will not be available for conditions relating to routine mole checks, skin cancer screening, keratosis, sun damaged skin or evaluation of suspicious skin lesions. Please send an e mail to info@jacquesvanwyk.co.za to enquire and/or book a video consultation.
4.) We will return to full normal service on 17 April 2020 (or as soon as deemed safe thereafter). Please feel free to book a consultation in advance on 021 007 3771, the telephone line will be fully operational during the lockdown.
Your safety is of utmost importance to us.
To date, we have not had any confirmed or suspected COVID-19 cases evaluated or treated at our practice.
We request that anyone with the following do not enter our premises, but to rather contact the NICD COVID-19 helpline on 0800 029 999.
• Recently travelled to a high-risk area; and/or
• Came in contact with a confirmed COVID-19 case; and/or
• Cold or flu symptoms, including but not limited to fever, headache, runny nose, sneezing, coughing, muscle aches, shortness of breath or diarrhoea.
You are welcome to contact our practice for any further queries or concerns.
Please stay safe.
Kind regards,
Dr Jacques van Wyk Dermatology