CrisisOnCall

CrisisOnCall 24/7 Emergency helpline & identification | Private ambulance 🚑 Medical & Roadside assistance | Trauma, legal, Elder care | 0800 911 911

CrisisOnCall was established on 1 October 2002 as a private company. (Registration number 2002/0249 66/07)

CrisisOnCall is a solid and established company. We have introduced innovative products and services to the South African market including a unique and effective identification system that will communicate life saving information when needed. The services offered are available in two packages that have been developed to fit the needs of every South African. Our business and products are continually re-engineered to ensure that we remain at the forefront of developments. The services rendered are developed to support every South African midst in a crisis situation. CrisisOnCall is solution driven where we do things the new and better way!

Services are the help we provide, packages are the way you choose and pay for that help. Our services are the building b...
08/09/2025

Services are the help we provide, packages are the way you choose and pay for that help.
Our services are the building blocks. One private helpline gives you 24/7 access to our call centre.

Your Crisis ID wristband helps first responders identify you quickly.
CrisisConnect keeps you in touch when you cannot talk.
Trip Monitor watches over long journeys.
The mobile app gives you a panic button in your pocket.
ProtectMe activates security response when you need it.
Safe & Sound arranges safe, reliable transport.
Medical and Trauma Assist connects you to urgent advice and coordination.
Roadside Assistance gets you moving again.
Legal Assist provides guidance after an incident.
Home Assistance sends help for common household emergencies.
PassengerMed supports private treatment after a road accident.
Crisis Pet Assist helps when a pet emergency adds to the stress.

Packages bundle these services for different needs.
They set the number of beneficiaries, add-on allowances and price per month.
Choose a package based on who you want to cover and how much support you want included, knowing every plan is powered by the same trusted core services.

Save this post for reference, then view Packages to compare benefits and pricing.
T&Cs apply.

Hello, Ontbytsake!CrisisOnCall is a Onderneming van die jaar 2025 FINALIST! Don't forget to tune into Kyknet this Saturd...
03/09/2025

Hello, Ontbytsake!

CrisisOnCall is a Onderneming van die jaar 2025 FINALIST! Don't forget to tune into Kyknet this Saturday for an interview with CrisisOnCall

02/09/2025

Today we shine the light on serving the community together with CrisisOnCall, Chery Centurion, Auto Investments, BestCare Ambulance Service and WCWL.

Choose the plan that fits your life.Your private helpline gives you one number for any crisis, available 24/7/365, with ...
01/09/2025

Choose the plan that fits your life.

Your private helpline gives you one number for any crisis, available 24/7/365, with a member wristband that helps first responders identify you fast.

Pick from Elder Care, Basic, Plus, Elite or Ultimate for singles, couples and families, or choose Travel Assist and Guest Assist for trips and visitors.

Every plan includes real support when you need it most, including medical and trauma assistance, roadside help, legal guidance, home assistance, Trip Monitor, ProtectMe security activation, Safe & Sound transport, Pet Assist and more.
Tap through the carousel to compare benefits and pricing, then register online to get covered today.

T&Cs apply, see www.crisisoncall.co.za/packages.

29/08/2025

Taxis can be a frustration and a hazard: paramedics sometimes struggle to get to scenes in a timely manner because Taxis occupy spaces illegally. Its common to see misuse of yellow lanes in peek traffic, but this delay could cost lives. If you know a taxi driver, please educate them on the risk.

This is the most dangerous sign of all.“I’ll be fine.”“It won’t happen to me.”“It’s probably nothing.”But emergencies do...
21/08/2025

This is the most dangerous sign of all.
“I’ll be fine.”
“It won’t happen to me.”
“It’s probably nothing.”

But emergencies don’t check your schedule. They don’t care how careful or healthy you are.
Being unprepared doesn’t make you brave—it makes you vulnerable.

CrisisOnCall exists for the moment you didn’t expect.
One call connects you to real, professional help—anywhere in South Africa.

You don’t need to live in fear. You just need to be ready.

14/08/2025

Identification on a medical emergency scene is absolutely vital for several reasons. Nobody wants to be labelled a Jane or John Doe, because:
- You could be treated with medication you are allergic to and had a bad reaction
- Your medical history is vital information that your response team needs to know
- You could be on a medical aid but sent to a state hospital
- Medical professionals would not know how to contact family members or next of kin

The solution? Sign up to CrisisOnCall and get your own identification bracelet

Today, we celebrate the courage, compassion and resilience of women across South Africa. At CrisisOnCall, we recognise t...
09/08/2025

Today, we celebrate the courage, compassion and resilience of women across South Africa. At CrisisOnCall, we recognise the vital role women play in shaping families, communities and the future.

We remain committed to providing services that support and protect women in times of crisis. Whether it’s a medical emergency, safety concern or just the need for reassurance, we are here 24/7.

To all the women making a difference every day: we see you, we support you, and we thank you.

Happy Women’s Day from the CrisisOnCall team.

We’re proud to announce that CrisisOnCall is a finalist in the 2025 Ontbytsake Onderneming van die Jaar Awards.This reco...
08/08/2025

We’re proud to announce that CrisisOnCall is a finalist in the 2025 Ontbytsake Onderneming van die Jaar Awards.

This recognition celebrates businesses that make a real difference. At CrisisOnCall, we’re committed to delivering peace of mind through smart emergency technology and compassionate support when South Africans need it most.

Thank you to Ontbytsake for this honour and to our clients for trusting us with what matters most.

When dreams become a reality.
07/08/2025

When dreams become a reality.

Die sanger Jo Black se vrou, Debbie, is deesdae ’n noodhulpbeampte. Sy vertel ons oor haar droom om ’n paramedikus te word en hoe sy dié werk geniet.

🚨 The New CrisisOnCall App is nearly here! 🚨Your private helpline is now closer than ever with the brand-new CrisisOnCal...
28/07/2025

🚨 The New CrisisOnCall App is nearly here! 🚨
Your private helpline is now closer than ever with the brand-new CrisisOnCall App, launching this Friday, 1 August.

Whether you're already a member or just discovering CrisisOnCall for the first time, this app is your gateway to peace of mind, 24/7/365.

✅ Instantly connect to emergency support
✅ Activate your panic button in seconds
✅ Get help for medical, roadside, legal, trauma or home emergencies
✅ Access member benefits from one trusted place
✅ Not a member yet? The app will guide you through a simple sign-up process

From trip monitoring and trauma counselling to Pet Assist and ProtectMe, the full suite of CrisisOnCall services is now available at your fingertips.

The app will be available on both iOS and Android platforms.

One app. One number. One team that manages your crisis so you don’t face it alone.
Launching nationwide this Friday.

Address

624 Makou Street, Monument Park
Pretoria
0181

Opening Hours

Monday 08:00 - 16:30
Tuesday 08:00 - 16:30
Wednesday 08:00 - 16:30
Thursday 08:00 - 16:30
Friday 08:00 - 14:00

Telephone

0861574747

Alerts

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