What are the opening hours?

Monday 08:00 - 16:30 Tuesday 08:00 - 16:30 Wednesday 08:00 - 16:30 Thursday 08:00 - 16:30 Friday 08:00 - 14:00

CrisisOnCall

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CrisisOnCall

24/7 Emergency helpline & identification | Private ambulance 🚑 Medical & Roadside assistance | Trauma, legal, Elder care | 0800 911 911

CrisisOnCall was established on 1 October 2002 as a private company. (Registration number 2002/0249 66/07)

CrisisOnCall is a solid and established company. We have introduced innovative products and services to the South African market including a unique and effective identification system that will communicate life saving information when needed. The services offered are available in two packages that have been developed to fit the needs of every South African. Our business and products are continually re-engineered to ensure that we remain at the forefront of developments. The services rendered are developed to support every South African midst in a crisis situation. CrisisOnCall is solution driven where we do things the new and better way!

18/03/2026

When life throws you a legal question, you should not have to face it alone.

Members who have Legal Assist included in their CrisisOnCall package have access to professional telephonic legal advice when they need clarity most. Whether it is a contract concern, a dispute, consumer rights issue or general legal guidance, help is just a call away.

No searching for attorneys. No uncertainty about your next step. Just direct access to qualified legal advice to guide you in the right direction.

Because protection is not only about medical emergencies. It is also about having the right support when legal matters arise.

With CrisisOnCall Legal Assist, you have trusted advice on hand, giving you confidence and peace of mind when it matters most.

17/03/2026

Emergencies do not send a warning. That is why the CrisisOnCall Basic Package exists.

The Basic Package gives you immediate access to professional emergency response when you need it most. At home, at work or on the road, help is just one alert away. No searching for numbers. No wasted time. Just fast, coordinated support.

It is the essential layer of protection every individual and family should have in place. Simple to set up. Easy to use. Powerful when it matters.

With the CrisisOnCall Basic Package, you are never facing a crisis alone.

13/03/2026

Travel should be exciting, not stressful.

With CrisisOnCall Trip Monitor, you can make travel fun again knowing someone is looking out for you every step of the way. Whether you are heading out on a road trip, travelling for business or flying overseas, Trip Monitor keeps a watchful eye on your journey from departure to arrival.

If there is an unexpected delay, route deviation or emergency, support is immediately alerted and ready to act. That means faster assistance, proactive check ins and real peace of mind for you and your loved ones.

No more constant “Have you arrived?” messages. No more silent worry while someone is on the road.

With Trip Monitor, you can focus on the adventure while CrisisOnCall focuses on your safety.

12/03/2026

World Kidney Day is a reminder that healthy kidneys are essential to overall well-being.

Your kidneys work around the clock to filter waste, balance fluids and regulate blood pressure. The good news is that there are practical steps you can take every day to protect them.

Here is how to support kidney health:

• Stay well hydrated by drinking enough water throughout the day
• Manage blood pressure and blood sugar levels
• Reduce excess salt intake
• Maintain a healthy weight through regular activity
• Avoid overuse of pain medication unless prescribed
• Go for regular health check ups, especially if you are at risk

Kidney disease often develops silently, with few symptoms in the early stages. Prevention and early detection are key.

And if you ever experience severe pain, swelling, confusion or other concerning symptoms, having CrisisOnCall in place ensures you have rapid access to professional medical support when it matters most.

This World Kidney Day, take simple steps today to protect your kidneys for the future.

11/03/2026

Children are curious and resilient, but they are also vulnerable to accidents, allergic reactions and sudden illness.

CrisisOnCall gives parents the reassurance that if something unexpected happens, professional help is immediately accessible. Whether it is a fall at school, a severe allergic reaction at a party or a sudden illness at home, you are never facing it alone.

While you do everything you can to reduce risks by supervising play and creating a safer environment, having CrisisOnCall in place adds a powerful layer of protection. It means rapid response, trained professionals and immediate access to the right support when every second counts.

BONUS: With CrisisOnCall, your child’s essential medical information is already securely stored and available to responders. You do not need to scramble for details in an emergency. Help arrives informed and ready to act.

10/03/2026

Caring for our elders is love, safety makes it sustainable.

Supporting an ageing parent or loved one is an act of deep love and responsibility. But love alone isn’t enough in an emergency. The CrisisOnCall Elder Care Package ensures that safety becomes part of everyday life, not just something you think about when something goes wrong.

With direct access to emergency response, up-to-date medical information readily available, and a trusted support network activated at the press of a button, families can have peace of mind knowing help is always close by. From falls and sudden illness to unexpected medical events, our Elder Care Package is designed to respond quickly and effectively when it matters most.

Planning ahead transforms potential crises into manageable situations. When safety and care work together, families reduce stress, prevent burnout, and protect the dignity and independence of their loved ones.

Because caring for our elders shouldn’t mean carrying the risk alone, with CrisisOnCall, support is always within reach.

09/03/2026

Be like Franco. Be Crisis Ready!

Sign up now by visiting our website.

06/03/2026

Disasters don’t wait. Preparedness is protection.

Disasters strike with little warning, and when they do, time is the one resource you can’t regain. Preparedness isn’t a mood or a momentary checklist - it’s a daily discipline that becomes a quiet shield for you, your loved ones, and your community.

By learning simple evacuation routes, assembling a grab-and-go kit, keeping essential documents accessible, and establishing a family communication plan, you convert fear into action and chaos into coordination.

Preparedness means rehearsed responses, trusted routines, and the confidence to act when seconds matter.

Remember, protection is proactive: the more you prepare today, the more resilient you’ll be when tomorrow isn’t certain.

05/03/2026

Tune into Pretoria FM this Thursday with Mense wat Omgee
🕘 21h00 – 22h00

04/03/2026

Wearing a helmet isn't optional if you want to ensure a safe ride.

Are you Crisis Ready? Sign up now on our website.

03/03/2026

👂🌍 This World Hearing Day, we’re listening - so we can respond when it matters most. 🚨

In emergencies, every sound counts. From a call for help to critical instructions on scene, hearing is often the first link between danger and safety. That’s why our team works around the clock to ensure that when you reach out, we’re ready to hear you - and act fast.

💬 Clear communication saves lives.
🔊 Awareness protects communities.
🤝 And being heard can make all the difference in an emergency.

Today, we’re proud to support World Hearing Day by reminding everyone to protect their hearing health, check in with loved ones, and help build a world where no call for help goes unheard.
Because in our line of work, listening isn’t just important - it’s lifesaving. ❤️

02/03/2026

Not Every Emergency Is Obvious

Heat exhaustion, dehydration, sudden illness, or an unexpected breakdown can happen quietly.
A routine day can change in an instant.

These moments still need fast, calm support.

CrisisOnCall coordinates assistance when the unexpected interrupts your plans.

Giving you peace of mind when life takes an unplanned turn.

Address

624 Makou Street, Monument Park
Pretoria
0181

Opening Hours

Monday	08:00 - 16:30
Tuesday	08:00 - 16:30
Wednesday	08:00 - 16:30
Thursday	08:00 - 16:30
Friday	08:00 - 14:00

Telephone

0861574747

Website

http://www.crisisoncall.co.za/

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