CrisisOnCall

CrisisOnCall 24/7 Emergency helpline & identification | Private ambulance đźš‘ Medical & Roadside assistance | Trauma, legal, Elder care | 0800 911 911

CrisisOnCall was established on 1 October 2002 as a private company. (Registration number 2002/0249 66/07)

CrisisOnCall is a solid and established company. We have introduced innovative products and services to the South African market including a unique and effective identification system that will communicate life saving information when needed. The services offered are available in two packages that have been developed to fit the needs of every South African. Our business and products are continually re-engineered to ensure that we remain at the forefront of developments. The services rendered are developed to support every South African midst in a crisis situation. CrisisOnCall is solution driven where we do things the new and better way!

The holidays are a time to connect, but also a time to plan ahead.Before you travel, confirm chronic medication supplies...
18/12/2025

The holidays are a time to connect, but also a time to plan ahead.

Before you travel, confirm chronic medication supplies, refill schedules, and emergency contact details.

Set up daily check-ins for parents or loved ones who will be home alone during the festive season.

Share alarm codes and service provider details with trusted family members or neighbours.

Schedule transport to medical or social appointments early to avoid festive rush delays.

Call CrisisOnCall to activate Elder Care support and keep your loved ones connected, safe, and cared for, wherever they are.

Stay calm: quick action saves lives.Move to safety if possible and check for injuries without moving anyone seriously hu...
17/12/2025

Stay calm: quick action saves lives.

Move to safety if possible and check for injuries without moving anyone seriously hurt.

Call CrisisOnCall immediately for medical coordination and emergency dispatch.

Our 24/7 call centre will connect you to the nearest private responders and guide you step by step.

Keep your wristband visible and your app location enabled so help can find you fast.

Never try to handle serious injuries alone, make the call that counts.

CrisisOnCall: your private helpline for emergencies anywhere in South Africa.

Today we celebrate unity, respect, and the strength found in coming together.Reconciliation begins with empathy, and saf...
16/12/2025

Today we celebrate unity, respect, and the strength found in coming together.

Reconciliation begins with empathy, and safety begins with care for one another.

Check in on family, neighbours, and anyone spending the holidays alone.

Offer help, share kindness, and travel safely if you’re on the road.

Activate Trip Monitor before you drive so our team can watch over your journey and ensure you arrive safely.

If you’re hosting at home, keep emergency numbers and your Medical Assist line close in case someone needs help.

CrisisOnCall stands with every South African family today, protecting lives while we build peace together.

15/12/2025
The holidays bring families together, but they can also leave older relatives alone while others travel.With Elder Care,...
15/12/2025

The holidays bring families together, but they can also leave older relatives alone while others travel.

With Elder Care, you can rest easy knowing your loved ones are supported around the clock.

Our team provides medical coordination, emergency response, and wellbeing check-ins for elderly members at home or in care.
If your parent or grandparent feels unwell, disoriented, or unsafe, help is just one call away.

Every call connects to real people who act fast, whether it’s dispatching an ambulance or contacting a nearby family member.
You can also update medical details and key contacts so responders always have the right information.

This season, give peace of mind that lasts longer than a visit, keep your loved ones protected with Elder Care from CrisisOnCall.

14/12/2025

Paramedic Training Facility University of Johannesburg

🚨 A landmark moment for emergency response in Africa!

The University of Johannesburg has launched Africa’s first Rescue Simulation Centre at the Doornfontein Campus, a 3,000m², four-storey state-of-the-art facility designed to provide high-fidelity training for emergency responders.

The Centre, developed under the Department of Emergency Medical Care, Faculty of Health Sciences, features:
âś… A five-metre-deep survival pool
âś… Helicopter hoist training
âś… Urban search and rescue zones

This world-class facility will strengthen disaster preparedness, research, and inter-agency collaboration across Africa.

Teens’ & Students’ Night-Out Safety: ProtectMe RulesFun nights start with safe plans.Before heading out, agree on a chec...
14/12/2025

Teens’ & Students’ Night-Out Safety: ProtectMe Rules

Fun nights start with safe plans.

Before heading out, agree on a check-in time and a verified ride home.

Make sure someone responsible knows where you’ll be and who you’re with.

Avoid walking alone at night or getting into unverified vehicles.

If you ever feel unsafe, use your CrisisOnCall ProtectMe feature to request armed response to your exact location.

Enjoy your night, but make safety the first rule of every plan.

End-of-year gatherings are full of joy, but accidents and illness can strike anytime.Overeating, dehydration, and allerg...
13/12/2025

End-of-year gatherings are full of joy, but accidents and illness can strike anytime.

Overeating, dehydration, and allergic reactions are common during hot summer celebrations.

Keep water handy, pace your meals, and know your limits with alcohol.

If anyone feels unwell, Medical Assist gives you instant access to 24/7 medical coordination and emergency response.

Our team can dispatch paramedics, arrange hospital care, and stay on the line until help arrives.

Save our number before your first event of the season.

Celebrate fully, knowing help is already on hand.

The roads are busier during the holidays, and accidents can happen when you least expect them.With PassengerMed, every p...
12/12/2025

The roads are busier during the holidays, and accidents can happen when you least expect them.

With PassengerMed, every passenger in your vehicle that is already a CrisisOnCall member is protected, not just the driver.

If you’re in a collision, our control centre coordinates rapid medical response and ensures every person receives professional care.

That means no delays, no confusion, and no gaps in support.

Whether you’re taking a family road trip, a lift club, or public transport, PassengerMed gives you the peace of mind that everyone is covered.

We manage trauma stabilisation, hospital communication, and follow-up care, all through one 24/7 line.

Before you hit the road, confirm that all passengers’ details are updated in your CrisisOnCall profile, because every life in the car matters.

Every year, hundreds of preventable accidents happen after parties and dinners.If you’re celebrating, plan your ride bef...
11/12/2025

Every year, hundreds of preventable accidents happen after parties and dinners.
If you’re celebrating, plan your ride before you pour your drink.

Use Safe & Sound to get both you and your car home safely after any event.
Book ahead or request pickup when plans change, we’ll handle the driving while you rest easy.

Never risk fatigue, alcohol, or distractions behind the wheel.

Start the new year by arriving safely every night.

With CrisisOnCall, celebration never comes at the cost of safety.

Holidays are for rest, not repairs.But when a burst pipe, faulty lock, or power issue interrupts your plans, Home Assist...
10/12/2025

Holidays are for rest, not repairs.

But when a burst pipe, faulty lock, or power issue interrupts your plans, Home Assistance gets help to your door fast.

Our network of qualified plumbers, locksmiths, and electricians is available 24/7, even during festive shutdowns.

Whether it’s a small leak or a home emergency, one call connects you to the right professional.

We verify every service provider so you can trust who walks through your door.

It’s the easiest way to keep your home safe, functional, and stress-free while you focus on family time.

Stay festive! We’ll handle the faults.

As the year winds down, thousands take to the highways for their final holiday escape.Activate Trip Monitor before you l...
09/12/2025

As the year winds down, thousands take to the highways for their final holiday escape.

Activate Trip Monitor before you leave, our team will track your journey, monitor your ETA, and check in if things go wrong.

If you miss a check-in, take a wrong turn, or lose signal, we’ll call to confirm your safety.
It’s ideal for long drives, solo travel, or night-time routes when visibility is low.

Combine Trip Monitor with ProtectMe for complete peace of mind, medical response, armed assistance, and GPS-linked tracking, all in one network.

This festive season, let us handle the safety so you can focus on the memories.

CrisisOnCall keeps watch, from the first kilometre to your safe arrival home.

Address

624 Makou Street, Monument Park
Pretoria
0181

Opening Hours

Monday 08:00 - 16:30
Tuesday 08:00 - 16:30
Wednesday 08:00 - 16:30
Thursday 08:00 - 16:30
Friday 08:00 - 14:00

Telephone

0861574747

Alerts

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