What are the opening hours?

Monday 08:00 - 16:30 Tuesday 08:00 - 16:30 Wednesday 08:00 - 16:30 Thursday 08:00 - 16:30 Friday 08:00 - 16:30

https://www.healthwindow.co.za/

Health Window, Pretoria (2026)

10/02/2026

National Epilepsy Week (10–16 Feb) 💜

This week is about raising awareness, breaking stigma, and standing with the millions of people living with epilepsy.

Understanding, support, and inclusion make a real difference.

04/02/2026

World Cancer Day – 4 February 🎗️

Today we stand together to raise awareness, support prevention and early detection, and show solidarity with everyone affected by cancer.

Hope lives in research, access to care, and compassion. 💙

28/01/2026

Health Window is a patient adherence company focused on ensuring that patients both initiate and remain on their prescribed therapies.

Our solutions are designed to drive meaningful improvements in adherence, resulting in measurable sales growth for our partners and, most importantly, improved health outcomes for patients.

14/01/2026

We’re exploring the idea of a shared Executive PA service and would love your perspective.
Please take a few minutes to complete our short survey:

https://forms.office.com/Pages/ResponsePage.aspx?id=rpOyyJi8m0yJUUMsJx_qYkcCsmwns61CrIfQ-vSB-qtUOTRQUVFZSVZYSVhFTzA2QUFRU0hEVkhDQS4u

07/08/2025

We're hiring! Join our team in Pretoria East.

Vacancies include:
- Call Center Team Leader
- Personal Assistant with University Degree
- Project Administrator
- Sales Representatives

Apply via our website's career page or by sending your CV to recruitments@healthwindow.co.za. Please add the job title in the email subject line.

30/01/2025

Position: IT Technician - PRETORIA EAST

Well establish company in Pretoria East is currently seeking a skilled IT Technician to join our team, to contribute to the smooth functioning of our IT infrastructure.

Key Responsibilities:

Provide technical support to end-users, responding to inquiries and troubleshooting issues in a timely manner.
Install, configure, and maintain computer hardware, software, and peripherals.
Set up and manage user accounts and permissions.
Perform routine maintenance tasks, such as system updates and backups.
Monitor network performance and security, identifying and resolving any issues or vulnerabilities.
Collaborate with other IT team members to develop and implement IT solutions and strategies.
Document IT procedures, configurations, and troubleshooting steps for reference and training purposes.
Assist in the planning and ex*****on of IT projects, such as system migrations or upgrades.
Provide training and support to users on IT systems and applications as needed.

Qualifications, Experience & Skills:

Proven experience working in an IT support role, preferably in a corporate environment.
Strong knowledge of computer hardware, operating systems, networking protocols, and software applications.
Proficiency in troubleshooting technical issues and providing solutions.
Experience with Active Directory, Microsoft Exchange, and other enterprise-level IT systems.
Familiarity with cloud computing platforms (e.g., AWS, Azure) is a plus.
Excellent communication and interpersonal skills, with the ability to effectively interact with users of varying technical abilities.
Strong problem-solving and analytical skills, with a proactive approach to identifying and addressing potential issues.
Ability to work independently and as part of a team, with a commitment to delivering high-quality results.

To Apply:
Send your CV to recruitments@healthwindow.co.za with "IT Technician Application" in email subject line.

21/01/2025

WE'RE HIRING: Post Basic Pharmacist Assistant

Job Title: PBQ Call Center Agent

Location: Pretoria East

Job Overview:

We are seeking a motivated and patient-focused Post Basic Pharmacist Assistant to join our team. The successful candidate will be responsible for conducting telephonic interactions with patients to support medication management. Experience in a call center environment will be advantageous, but is not required.

Key Responsibilities:

Conduct telephonic consultations with patients to monitor drug utilization and adherence to prescribed therapies.
Provide accurate and clear information.
Document and report any adverse drug reactions or medication-related issues.
Ensure compliance with pharmaceutical and healthcare regulations.
Maintain patient confidentiality and handle sensitive health information professionally.
Update patient records.

Qualifications and Experience:

Post Basic Pharmacist Assistant qualification (essential).
Previous experience in a call center environment (advantageous).
Strong communication skills, with a focus on empathetic patient care.
Proficiency in patient management systems and general computer literacy.
Excellent problem-solving skills and the ability to work under pressure.
Knowledge of pharmaceutical guidelines and drug safety.

Personal Attributes:

Detail-oriented and organized.
Patient, compassionate, and capable of building rapport with patients over the phone.
A proactive team player with a willingness to learn.

To apply: Send your CV to recruitments@healthwindow.co.za. Write PBQ in the email subject line.

16/01/2025

POSITION AVAILABLE: Quality Management Internal Auditor (Pretoria East)

We are seeking a skilled and meticulous Quality Management Internal Auditor to join our team.

The ideal candidate will have completed his/her three years' articles and possess a strong understanding of quality management systems and auditing principles.

As a Quality Management Internal Auditor, you will be responsible for evaluating and improving the effectiveness of our quality management processes and procedures to ensure compliance with industry standards and regulations.

Key Responsibilities:
• Conduct internal audits of quality management systems to assess compliance with company policies, industry standards, and regulatory requirements.
• Evaluate the effectiveness of quality control processes and procedures and identify areas for improvement.
• Develop audit plans and schedules based on risk assessments and organizational priorities.
• Prepare audit reports detailing findings, observations, and recommendations for corrective actions.
• Collaborate with cross-functional teams to implement corrective and preventive actions to address identified non-conformities.
• Provide guidance and support to departments in implementing quality management best practices.
• Stay informed about changes in quality management standards, regulations, and best practices.

Requirements:
• Bachelor of Commerce Degree/CA (SA) – required.
• Three years' articles completed – required.
• One-year post-articles experience – preferred.
• Proven experience in conducting internal audits within a quality management framework.
• Strong understanding of quality management principles, standards (e.g., ISO 9001), and regulatory requirements.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Detail-oriented with the ability to work independently and collaboratively.
• Proficiency in audit management software and Microsoft Office applications.

To Apply:
Email your CV to: recruitments@healthwindow.co.za | Email subject line: Internal Auditor Application - Name

16/01/2025

POSITION AVAILABLE: Call Centre Team Leaders (Pretoria East)

We are seeking dedicated and motivated Call Centre Team Leaders to join our team. The ideal candidates will have a passion for delivering top-notch customer experiences.

Responsibilities:
• Team Leadership: Lead, motivate, and mentor a team of customer service representatives to achieve performance targets and exceed customer expectations.
• Performance Management: Monitor team performance through KPIs and quality metrics, providing regular feedback and coaching to improve individual and team results.
• Training and Development: Conduct training sessions for new and existing team members, ensuring they are well-equipped to handle customer inquiries effectively and professionally.
• Workflow Management: Efficiently manage call centre workflow, ensuring smooth operations and adherence to schedules.
• Customer Escalations: Handle escalated customer inquiries or complaints with professionalism and a focus on resolution.
• Reporting: Generate and analyse performance reports to identify trends and areas for improvement, making data-driven decisions to enhance team productivity and customer satisfaction.
• Quality Assurance: Maintain quality assurance standards to ensure consistent service quality and adherence to company policies and procedures.
• Communication: Foster open communication within the team and act as a liaison between the team and senior management, conveying feedback, challenges, and opportunities.
• Adherence to Policies: Ensure team members comply with company policies, procedures, and compliance requirements.

Experience & Qualifications:
• Pharmacist’s Assistant Post-Basic Certificate preferred.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Ability to work under pressure and meet performance targets.
• Knowledge of relevant health industry regulations and best practices.

To Apply:
Send your CV to recruitments@healthwindow.co.za

16/01/2025

NEW POSITION AVAILABLE:
Sales Manager - Pharmaceutical (Pretoria)

Health Window is looking to hire an experienced Sales Manager to join our dynamic team.

The ideal candidate must have a strong background in sales, excellent relationship-building skills, and a solid understanding of the pharmaceutical landscape.

Role & Responsibilities

Sales Strategy & Ex*****on:
Develop and implement effective sales strategies to achieve business objectives and revenue targets.
Analyse market trends, customer needs, and competitive landscape to identify new opportunities.
Relationship Management:
Build and maintain strong relationships with key client and healthcare professionals.
Establish long-term partnerships that result in repeat business and customer loyalty.
Sales Performance & Reporting:
Monitor and report on sales performance against sales plan, KPIs and targets, adjusting strategies as needed to optimize results.
Prepare sales forecasts, reports, and analyses for senior management.
Performance Management:
Set and track sales targets, working closely with the team to achieve or exceed quarterly and annual objectives.
Provide ongoing analysis of sales performance, identify trends, and adjust tactics accordingly.
Prepare and present regular sales reports to senior management, outlining progress, opportunities, and challenges.
Market Intelligence & Product Knowledge: Stay informed on the latest developments in the pharmaceutical industry, including regulatory changes, market trends, and new products.
Data Analysis & Reporting:
Regularly analyse and interpret sales data, performance metrics, and financial reports to identify areas of improvement and growth opportunities.
Drive innovation in customer reporting and analytics.

Skills & Traits
Experience with CRM systems and sales performance tracking tools.
Previous experience in effectively managing a sales team.
Strong organisational and time management skills, with the ability to prioritise effectively.
Ability to thrive in a fast-paced, dynamic environment.

Requirements

Bachelor's degree in Pharmacy, Business, or related field (Pharmacist background preferred).
3+ years of experience in pharmaceutical sales or a similar role with a strong sales record.
In-depth knowledge of the pharmaceutical industry, including regulatory environments, market trends, and customer needs.
Strong quantitative skills with the ability to analyse data, forecast sales, and adjust strategies accordingly.
Excellent communication, negotiation, and presentation skills.
Demonstrated success in meeting or exceeding sales targets, building a client base, and managing key accounts.
Self-motivated, goal-oriented, and able to work independently as well as in a team environment.

Apply by sending your CV to recruitments@healthwindow.co.za, mentioning the position in the subject line.

06/12/2024

Join Our Dynamic Team in Pretoria East!

Are you ready to take your career to new heights?

Health Window is looking for exceptional talent to join our hardworking, passionate and innovative team in Pretoria East.

If you’re driven, passionate, and eager to grow, we want to hear from you!

Positions Available Include:
Call Center Team Leader
Call Center Operations Manager
C # Developer
Training Facilitator
Post-Basic Qualified Pharmacist Assistants
Call Center Agents
Quality Management Internal Auditor

We’re looking for professionals who are ready to embrace exciting challenges, make a difference, and take their careers to the next level.

How to Apply:
Send your CV to recruitments@healthwindow.co.za

Be sure to include the position you’re applying for in the subject line of your email.

At Health Window, we don’t just offer jobs—we provide opportunities to grow, innovate, and thrive.

Let’s shape the future of healthcare together!

10/09/2024

POSITION AVAILABLE: IT Customer Service Co-Ordinator (Pretoria East)

We are seeking a dedicated IT Customer Service Co-Ordinator to join our team. The ideal candidate will have a passion for delivering top-notch customer service as well as a good grasp of technical aspects or some IT background.

Responsibilities:

• Performance Management: Monitor team performance through KPIs and quality metrics, providing regular feedback to ensure SLA compliance.
• Workflow Management: Efficiently manage IT query workflow, ensuring smooth operations and adherence to schedules.
• Customer Escalations: Handle escalated customer inquiries or complaints with professionalism and a focus on resolution within timeframes.
• Reporting: Generate and analyse performance reports to identify trends and areas for improvement, making data-driven decisions to enhance team productivity and customer satisfaction.
• Quality Assurance: Maintain quality assurance standards to ensure consistent service quality and adherence to company policies and procedures.
• Communication: Foster open communication within the team and act as a liaison between the team and client as well as between the team and senior management, conveying feedback, challenges, and opportunities.
• Adherence to Policies: Ensure team members comply with company policies, procedures, and compliance requirements.

Experience & Qualifications:

• SQL knowledge required (NB!)
• Strong leadership and interpersonal skills.
• Good technical comprehension a must.
• Knowledge of relevant health industry regulations and best practices beneficial.
• Excellent communication and problem-solving abilities.
• Ability to work under pressure and meet performance targets.
• IT background beneficial.

To Apply:

Send your CV and cover letter to ilizna.jackson@healthwindow.co.za

Health Window

10/02/2026

04/02/2026

28/01/2026

14/01/2026

07/08/2025

30/01/2025

21/01/2025

16/01/2025

16/01/2025

16/01/2025

06/12/2024

10/09/2024

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Monday	08:00 - 16:30
Tuesday	08:00 - 16:30
Wednesday	08:00 - 16:30
Thursday	08:00 - 16:30
Friday	08:00 - 16:30