National Health Insurance Scheme

25/07/2025

As part of our ongoing commitment to enhance member engagement and promote better understanding of NHIMA services, we are pleased to announce this session of our monthly webinar series titled “NHIMA Insights: Member Engagement Series.”
This interactive virtual forum is designed to provide members and stakeholders with a platform to gain clarity on various aspects of the National Health Insurance Scheme. This second session is scheduled for Wednesday, 29th July 2025 at 10am, and will be hosted via Microsoft Teams.
Registration Link: https://forms.office.com/r/psqrNgZ1Vp
Key Topics to Be Covered:
1. Member and Employer Registration,
2. Beneficiary Registration
3. How to be moved to/ from employer.
4. Benefit package and how to access services,
5. How to submit complaints,
6. How and where to collect membership cards

23/07/2025

Ensure Timely Submission of NHIMA Returns and Contributions.

Fulfilling your NHIMA obligations is crucial for maintaining continuous coverage and ensuring access to essential healthcare services.

Please note that the deadline for submitting your July 2025 NHIMA returns and contributions is August 10, 2025.

22/07/2025

Fulfilling your NHIMA obligations is crucial for maintaining continuous coverage and ensuring access to essential healthcare services.

Please note that the deadline for submitting your July 2025 NHIMA returns and contributions is August 10, 2025.

19/07/2025

Have you used your NHIMA membership recently? Whether it was a great experience or a challenge, your story matters to us.

How was your experience?

18/07/2025

The NHIMA Card centres are now open on Saturdays from 08:00hrs to 13:00hrs to accommodate your busy schedule. Collection of membership cards can be done at the following locations:

1. Head Office Stand NO. 27396 | Public Service Pensions Fund Building | Alick Nhkata Road | Longacres Mall | Lusaka
2. Kitwe Regional Office | Sanlam Building, Oxford Road, Kitwe CBD
3. Ndola, Copperbelt Provincial Office | First Floor, Telnor House, Room 101, Buteko Avenue, Ndola CBD
4. Luapula Provincial Office | Caritas Mansa House, Junction of Chembe-Samfya Roads, Mansa
5. Northern Provincial Office | Compensation House, Zambia Road, Kasama
6. Southern Provincial Office | Butala House, Second Floor, Choma
7. Muchinga Provincial Office | Plot #1588, Mayadi Area , Chinsali
8. Central Provincial Office | Mukuni House, First Floor, Kabwe
9. Western Provincial Office | Mongu NAPSA Building, Mongu
10. Southern Provincial Office | Liso House, Second Floor, Livingstone
11. Eastern Provincial Office | NAPSA Building Second Floor, Great East Road, Chipata
12. North-western Provincial | Chikola Complex Office Building, Ground Floor Office No.1, Independence Avenue, Solwezi

17/07/2025

As part of our ongoing commitment to enhance member engagement and promote better understanding of NHIMA services, we are pleased to announce this session of our monthly webinar series titled “NHIMA Insights: Member Engagement Series.”

This interactive virtual forum is designed to provide members and stakeholders with a platform to gain clarity on various aspects of the National Health Insurance Scheme. This second session is scheduled for Wednesday, 29th July 2025 at 10am, and will be hosted via Microsoft Teams.

Registration Link: https://forms.office.com/r/psqrNgZ1Vp


Key Topics to Be Covered:

1. Member and Employer Registration,

2. Beneficiary Registration

3. How to be moved to/ from employer.

4. Benefit package and how to access services,

5. How to submit complaints,

6. How and where to collect membership cards

17/07/2025

Don't risk your health and finances! Sign up for the National Health Insurance Scheme (NHIS) now for peace of mind and comprehensive medical coverage.

Here is a step by step process on how to register: https://youtu.be/7zfTdnUJpOA?si=OrSl7jO6CwSkLocx

16/07/2025

15/07/2025

Dear all NHIMA Members,

Before closing or signing off your NHIMA bill, please:

- Request to see the bill
- Check that all listed services have been provided

Only sign once you are fully satisfied

This helps prevent errors and ensures you only approve what you've received.
Your vigilance protects your benefits.

14/07/2025

Have a concern about your NHIMA experience? Let us know!

We’re committed to making healthcare better for all our members. If you’ve faced any challenges or inconveniences at a health facility, don’t stay silent.

Report your grievances directly to NHIMA via WhatsApp on +260957599706

Whether it’s poor service, or anything that affected your access to care, sharing your experience helps us follow up and hold facilities accountable.

Your voice matters. Help us improve the National Health Insurance Scheme for everyone.

11/07/2025

Don’t wait for an emergency to find out!

Keep track of your NHIMA account status to ensure your employer is meeting their obligations. A quick check can save you from unexpected inconveniences when you need care the most.