National Health Insurance Scheme

03/12/2025

Join us today!

As part of our ongoing commitment to enhance stakeholder engagement and strengthen understanding of NHIMA's operational processes, we are pleased to announce the continuation of our quarterly employer and employee webinar series under the banner:

“NHIMA Insights: Employer/Employee Webinar Series”.

Registration Link: https://forms.office.com/r/8M0456mpQj

This interactive session is designed to engage employers and employees on critical areas of the National Health Insurance Scheme, while promoting compliance and awareness, particularly in line with our push for increased SmartPay use.
The next session is scheduled for Wednesday, 3rd December 2025 at 10am and will be hosted virtually via Microsoft Teams.

Key Topics to Be Covered:
- Member and Employer Registration.
- Returns Process / SmartPay.
- Payment channels.
- How to be moved to/from an employer.
- What happens when an employer or member has missing contributions.
- NHIMA Benefit Package and Accessing Services.
- Submitting Complaints.
- How and where to collect membership cards,

02/12/2025

Don’t Miss the Deadline!

Submit your November 2025 NHIMA returns & contributions by December 10, 2025 to keep your health coverage active.

27/11/2025

As part of our ongoing commitment to enhance stakeholder engagement and strengthen understanding of NHIMA's operational processes, we are pleased to announce the continuation of our quarterly employer and employee webinar series under the banner:

“NHIMA Insights: Employer/Employee Webinar Series”.

Registration Link: https://forms.office.com/r/8M0456mpQj

This interactive session is designed to engage employers and employees on critical areas of the National Health Insurance Scheme, while promoting compliance and awareness, particularly in line with our push for increased SmartPay use.
The next session is scheduled for Wednesday, 3rd December 2025 at 10am and will be hosted virtually via Microsoft Teams.

Key Topics to Be Covered:
- Member and Employer Registration.
- Returns Process / SmartPay.
- Payment channels.
- How to be moved to/from an employer.
- What happens when an employer or member has missing contributions.
- NHIMA Benefit Package and Accessing Services.
- Submitting Complaints.
- How and where to collect membership cards,

26/11/2025

Don’t Miss the Deadline!
Submit your November 2025 NHIMA returns & contributions by December 10, 2025 to keep your health coverage active.

25/11/2025

For You and Your Family’s Health

Make your November NHIMA payment by 10 December 2025 to keep enjoying uninterrupted health services.

21/11/2025

The Botswana Ministry of Health has completed a high-level benchmarking visit to Zambia’s National Health Insurance Management Authority (NHIMA), seeking insights that could strengthen Botswana’s own journey towards sustainable Universal Health Coverage.

The session held at NHIMA Headquarters showcased NHIMA’s operations and highlighted the Scheme’s experience in administration, financing, accreditation, ICT systems, and benefit package development. The Botswana delegation also shared its own priorities as both teams discussed challenges, remedies, and key lessons to advance Universal Health Coverage in both countries.

20/11/2025

19/11/2025

Have a concern about your NHIMA experience? Let us know!

We’re committed to making healthcare better for all our members. If you’ve faced any challenges or inconveniences at a health facility, don’t stay silent.

Report your grievances directly to NHIMA via WhatsApp on +260957599706 or through our different channels.

Whether it’s poor service, or anything that affected your access to care, sharing your experience helps us follow up and hold facilities accountable.

Your voice matters.

18/11/2025

As part of our ongoing commitment to enhance stakeholder engagement and strengthen understanding of NHIMA's operational processes, we are pleased to announce the continuation of our quarterly employer and employee webinar series under the banner:

“NHIMA Insights: Employer/Employee Webinar Series”.

Registration Link: https://forms.office.com/r/8M0456mpQj

This interactive session is designed to engage employers and employees on critical areas of the National Health Insurance Scheme, while promoting compliance and awareness, particularly in line with our push for increased SmartPay use.
The next session is scheduled for Wednesday, 3rd December 2025 at 10am and will be hosted virtually via Microsoft Teams.

Key Topics to Be Covered:
- Member and Employer Registration.
- Returns Process / SmartPay.
- Payment channels.
- How to be moved to/from an employer.
- What happens when an employer or member has missing contributions.
- NHIMA Benefit Package and Accessing Services.
- Submitting Complaints.
- How and where to collect membership cards,

17/11/2025

The National Health Insurance Management Authority (NHIMA) now wishes to recruit the underlisted roles.

1. Senior Legal Officer- Contracts & Litigation 01 Lusaka, Zambia

2. Senior Legal Officer- Governance & Regulatory Affairs 01 Lusaka, Zambia

3. Investments Officer- Back Office & Compliance - 01 Lusaka, Zambia

For full details of the positions and submission of applications, please;
- Visit careers.nhima.co.zm.
- Click on the position you are applying for and attach the necessary documentation.
The closing date for receiving applications is Friday, 28th November 2025.
Only Shortlisted candidates will be contacted.

NHIMA IS AN EQUAL OPPORTUNITY EMPLOYER, ALL QUALIFIED APPLICATIONS WILL RECEIVE EQUAL CONSIDERATION FOR EMPLOYMENT

17/11/2025

Left your employer? Your health coverage shouldn’t leave too. Switch to Self-Employed today.