24/10/2023
Applications are invited for suitably qualified personnel for the post of a :
*Front desk officer/ receptionist* at a Medical centre.
*Location: Mazowe, Zimbabwe*
*Salary: TBA*
*DUTIES AND RESPONSIBILITIES*
- greet and welcome clients in a warm and professional manner.
- register patients by collecting accurate demographic and medical aid information.
-verify medical aid coverage and obtain necessary authorizations for medical services.
- collect payments, issue receipts and perform billing related tasks accurately.
- schedule appointments for pre-booked appointments efficiently
-maintain confidentiality of patient records and adhere to set standard operating procedures
-coordinate with medical staff to ensure the smooth operations and pleasant customer experiences
- provide excellent customer service by addressing inquiries, resolving complaints and ensuring a positive experience for all clients
- maintain an organised and tidy workspace
*QUALIFICATIONS AND EXPERIENCE*
-Nurse aid training will be an added advantage
-5 o levels including Mathematics and English
-previous experience as a front desk officer
-excellent interpersonal and communication skills, with the ability to interact effectively with patients, staff and medical professionals.
-strong organisational and multitasking abilities to handle multiple responsibilities simultaneously
-computer literacy and knowledge of Microsoft office packages
-attention to detail and accuracy in managing administrative tasks
-proficiency in healthcare management softwares such as New health 263 in an added advantage
-should be aged between 20-33 years
- preferably female candidates
*To apply:*
Send a detailed Curriculum vitae and certificates to *pharmacyvacancies2023@gmail.com*
*Closing date: 5 November 2023*