07/10/2025
๐๐ฉบ Where to go when you need care: GP, urgent care, or emergency department?
Knowing the difference between GP, urgent care, and emergency care helps you get the right care, at the right place, at the right time.
๐ ๐ฌ๐ผ๐๐ฟ ๐๐ฃ (๐ด๐ฒ๐ป๐ฒ๐ฟ๐ฎ๐น ๐ฝ๐ฟ๐ฎ๐ฐ๐๐ถ๐ฐ๐ฒ)
Your first stop for most health needs (except emergencies).
โ๏ธ Check-ups, screenings, immunisations
โ๏ธ Colds, coughs, earaches, diarrhoea
โ๏ธ Ongoing or chronic conditions
โ๏ธ Mental health concerns
๐ ๐ ๐ฒ๐ฑ๐ถ๐ฐ๐ฎ๐ฟ๐ฒ ๐จ๐ฟ๐ด๐ฒ๐ป๐ ๐๐ฎ๐ฟ๐ฒ ๐๐น๐ถ๐ป๐ถ๐ฐ
For health issues that are urgent but not life-threatening.
โ๏ธ Minor fractures, sprains, or sports injuries
โ๏ธ Minor infections, bites, rashes
โ๏ธ UTIs, gastro symptoms, mild burns
โ๏ธ Minor eye or ear problems
๐จ ๐๐บ๐ฒ๐ฟ๐ด๐ฒ๐ป๐ฐ๐ ๐ฑ๐ฒ๐ฝ๐ฎ๐ฟ๐๐บ๐ฒ๐ป๐
For life-threatening conditions, call 000 or go to the emergency department immediately.
โ๏ธ Chest pain or suspected heart attack
โ๏ธ Stroke symptoms (sudden weakness, numbness, or slurred speech)
โ๏ธ Severe bleeding, breathing difficulties, major accidents
โ๏ธ Serious head injuries or loss of consciousness
โ๏ธ Su***de attempt or severe mental health crisis
โ ๏ธ ๐ฅ๐ฒ๐บ๐ฒ๐บ๐ฏ๐ฒ๐ฟ:
GP = everyday care
Urgent Care Clinic = urgent, non-life-threatening
Emergency Department = life-threatening emergencies
๐ Find out more about the differences at www.nqphn.com.au/community-programs/population-health/medicare-urgent-care-clinics-uccs
Cairns Urgent Care Clinic Cairns and Hinterland Hospital and Health Service
The Australian Government has invested in 60+ Medicare UCCs nationally, to deliver a new model of care to reduce pressure on hospital emergency departments (EDs). Twelve Medicare UCCs have been established in Queensland, with one in Cairns and one in Townsville.