Health Consumers' Council WA

Health Consumers' Council WA An independent, not for profit organisation helping you navigate the WA health system.

We are a positive partner in healthcare reform, ensuring the consumer voice is heard. We can help you navigate the WA health system and help you to understand and support your healthcare rights. HCC can support you to be a positive partner in healthcare reform, working with health services to improve patient experiences in Western Australia. We believe in empowering health consumers to become effective self-advocates. We have complied key resources and important information that can help you navigate the health system and provide feedback on health services. It is important to be well informed so that you can make the best health care choices. You can find these resources at https://www.hconc.org.au/consumer/being-involved-in-your-own-health/self-advocacy-resources/

We’re growing our small but mighty team 🤩 Join HCCWA as our part-time Executive Assistant and help us keep consumer and ...
30/10/2025

We’re growing our small but mighty team 🤩 Join HCCWA as our part-time Executive Assistant and help us keep consumer and patient voices at the centre of WA’s health system.

Details
🔸 25 hours a week, Mon–Fri, 10.00am–3.30pm
🔸 Level 3 SCHADS, $38.65 per hour plus 12% super, salary packaging
🔸 High-variety EA work supporting the Executive Director
🔸 Warm, inclusive team focused on health equity and rights

You
🔸 2+ years EA experience, excellent organisation and attention to detail
🔸 Clear communicator, calm with vulnerable community members and senior stakeholders
🔸 Confident with Office 365 and admin systems

Apply
🔸 Send a 2-page cover letter addressing the criteria + CV to jobs@hconc.org.au

Read the full description on our website now 👉 https://www.hconc.org.au/about-us/employment/

Your voice can change the system 💬 Health consumers who spoke up about being pressured to use their super to pay for den...
29/10/2025

Your voice can change the system 💬 Health consumers who spoke up about being pressured to use their super to pay for dental care have helped spark real change. We celebrated a victory last week when after months of advocacy with WA health consumers, AHPRA and the ATO have released a strong joint statement warning against misuse of the “compassionate release of super” system — placing the responsibility where it belongs: on practitioners, not patients.

This is a big win for fairness and accountability in WA’s health system.

Read how health WA health consumer voices made this change possible 👉 https://www.hconc.org.au/joint-ahpra-and-ato-statement-targets-predatory-dental-payment-practices/

Add your voice to ourcampaigns to make healthcare fair in the 'Speak Out section of our website 👉 https://www.hconc.org.au/speak-out-so-we-can-speak-up-for-wa/

Please reach out if you have a story to share, or if you want to join our movement to make WA healthcare fair.

     We're recruiting!We have a fixed term opportunity for someone to join us:✔️ Executive Assistant to the Executive Di...
28/10/2025



We're recruiting!

We have a fixed term opportunity for someone to join us:

✔️ Executive Assistant to the Executive Director
✔️ part-time, Mon - Fri
✔️ 25 hours/week
✔️ initially to December 2026 (subject to funding).

We're looking for someone highly organised, with great admin skills, who can quickly fit into our small but mighty team.

There's a lot going on in health and social care, and strong informed health consumer voices are needed everywhere. This role is a key role in helping us be well organised and make sure that consumer perspectives are heard loud and clear in the current reforms.

Closing date is 8am Mon 10 November, but we will be reviewing applications as they come in and may progress to shortlisting and interviews sooner.

Find out more and how to apply at

Employment opportunity | Executive Assistant, part-time Monday – Friday Posted on October 27, 2025We are growing our small but mighty team who are making sure health consumer and patient voices are at the heart of our health system.Executive Assistant, part-time, fixed term (to December 2026 with ...

Have you ever felt like your voice wasn’t heard in healthcare? 🗣️ You can change that, for yourself and for others by be...
28/10/2025

Have you ever felt like your voice wasn’t heard in healthcare? 🗣️ You can change that, for yourself and for others by becoming a 'consumer representative', someone who speaks up for West Aussies about our health system, good and bad.

A consumer representative or 'consumer rep' uses their own experience to help make the health system fairer, kinder, better.

Join our FREE online workshop and learn how your story can spark change!

Register now 👉 https://events.humanitix.com/intro-to-consumer-rep-training

🎟️ ONLINE
Wednesday 12 November 2025
10:00am

Get tickets on Humanitix - Introduction to Consumer Representation Training hosted by Health Consumers' Council. Online. Wednesday 12th November 2025. Find event information.

Think your voice doesn’t matter in healthcare? It does, and we’re here to make sure it’s heard.For more than 30 years, w...
27/10/2025

Think your voice doesn’t matter in healthcare? It does, and we’re here to make sure it’s heard.
For more than 30 years, we’ve stood with patients, carers, and families across WA.
Follow us to learn your rights and how to speak up for fair, kind care. 👉 www.hccwa.org.au

26/10/2025

Last chance to book! 🗓️ Seeing Beyond Your Cultural Lens: before we can see others clearly, we need to understand the lens we see through. Facilitated by Tania Harris, Engagement Manager and Aboriginal Lead, Health Consumers' Council WA

This workshop invites reflection on how our own culture and experiences shape the way we see, think, and act — and how that awareness helps us build more inclusive workplaces and communities. Why join:

🔸 Understand how your cultural lens shapes perception and behaviour.
🔸 Explore bias and stereotypes in a safe, supportive space.
🔸 Strengthen your capacity for empathy and inclusion.

Spots are almost gone ! Don’t miss this opportunity for personal growth and meaningful learning.

Wednesday 29 October 2025 // 9:00am to 1:00pm AWST
Book now 👉 events.humanitix.com/seeing-beyond-your-cultural-lens-2025

25/10/2025

Survey closing soon ✔️ Ever been paid for your time as a interested person, a health consumer, carer, or community member? We want to hear from you! The WA Department of Health is reviewing its Paid Participation Policy, and are asking for feedback from anyone who has received payment for consumer engagement.

We believe consumers should be recognised and respected for their time, experience, and contribution to shaping our healthcare system for the better. This is your chance to help shape a policy that better supports and values consumer involvement across the health system.

The survey is open until Sunday, 26 October 👉

Find and participate in consultations run by Western Australia Department of Health

PAID Opportunity ✨ Senior-Level Consumer Representative – help shape the future of genomics in WA 🧬 ($75/hour reimbursed...
24/10/2025

PAID Opportunity ✨ Senior-Level Consumer Representative – help shape the future of genomics in WA 🧬 ($75/hour reimbursed for meetings).

APPLY NOW 👉https://f.mtr.cool/oukgoknaee

PathWest Laboratory Medicine WA is inviting Expressions of Interest from experienced consumer representatives to join the WA Health Genomics Stewardship Committee (GSC). This is a paid role ($75/hour reimbursed for meetings) under the WA Department of Health’s policy for consumer, carer and community participation, including meeting attendance and out-of-session work.

As the Consumer Representative, you’ll help ensure community perspectives are heard and respected in decisions that guide:

🔸 The development of the WA Genomic Test Directory
🔸 How new genomic technologies are integrated into care across WA

At the Health Consumers’ Council WA, we believe people who use healthcare should help shape it. This is your chance to bring lived experience or strong advocacy skills to one of WA’s most forward-looking health committees, helping ensure genomics is ethical, equitable, and person-centred!

You’ll need to join the Health Engagement Network (it’s FREE and easy) and once you do, you’ll also have access to future paid consumer representative opportunities!

EOIs close 4pm, 31 October 2025

Be part of something bright! 🏳️‍🌈 Join HCCWA and Rise at the 2025 PrideFEST Parade as we celebrate inclusion and belongi...
23/10/2025

Be part of something bright! 🏳️‍🌈 Join HCCWA and Rise at the 2025 PrideFEST Parade as we celebrate inclusion and belonging across WA. This year's theme is “We Are Here” and Rise has a few spots available on their parade float, and we’d love our partners and friends to join us for this electric night.

Saturday, 29 November 2025 // Russell Square, Northbridge // Entertainment from 6pm | Parade starts 7.45pm

Join us for a celebration of pride, visibility, and community, it's going to be fun!

Drop a comment below and we'll reach out, or send us a DM.

22/10/2025

Today is Drop the Jargon Day 🗑️ Did you know, six in ten Australians have low health literacy? That means many people in WA struggle to understand health information, follow care plans, or give informed consent. When communication fails, safety and trust suffer.

Plain language keeps people safer and helps everyone make confident decisions about their health.

Clear words help people get the right care.

Share this to help make health information clear in WA.

Take the pledge and access resources at dropthejargon.org.au.

21/10/2025

Confident patients ask better questions 🗣️ and get better care. It can be hard to know what to ask in a health appointment. The Question Builder from Healthdirect helps you prepare, so you feel informed and in control.

At Health Consumers’ Council WA, we believe good care starts with good questions. This free tool helps you plan what to ask, record notes and make sure you understand your options.

When you know your rights and feel prepared, you can make decisions that work best for you.

Check it out now 👉 https://f.mtr.cool/yrrkdrvbgv and tag someone who’s got a health appointment coming up!

Think of us as the user-friendly ally with our health system. When healthcare feels complicated, HCCWA is here for you, ...
19/10/2025

Think of us as the user-friendly ally with our health system. When healthcare feels complicated, HCCWA is here for you, to help you understand your rights, ask questions, and feel confident in your care.

Join our free community for helpful tools, workshops, and advocacy support that fit into your life.

Sign up for our newsletter or follow us to stay informed.

Address

434 Lord Street
Perth, WA
6050

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm

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Health Consumers’ Council - supporting positive change in health care

An independent organisation supporting equitable, person-centred health care

Since 1994, the Health Consumers’ Council has ensured the consumer and community voice is included in health policy, planning, research and service delivery in Western Australia.

We are proud to be an independent, community-based organisation helping to create a kinder, more person-centred health system for all Western Australians.

Our Vision