What are the opening hours?

Monday 8am - 8pm Tuesday 8am - 8pm Wednesday 8am - 8pm Thursday 8am - 8pm Friday 8am - 8pm Saturday 8am - 8pm Sunday 8am - 8pm

Ngala

We help WA parents navigate challenges and build the skills needed to give their children the best start in life. For more information visit www.ngala.com.au.
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There are many ways we can help, depending on what works best for you and your family. The first step is to reach out, we're here to help. One of our corner stone services is the Ngala Parenting Line, which is a parenting support call back service for parents and carers of children aged 0 to 18. The Parenting Line is available 7 days a week from 8am to 8pm and can be reached by calling 9368 9368 or 1800 111 546 - freecall when calling from a landline in regional WA.

08/04/2026

Season 2, Episode 2: What to expect as your newborn turns into a little person Part 2 is live now!

This episode covers Fine Motor Development and all the small but mighty skills your little one is building as they grow, from grasping and pointing to early attempts at feeding themselves. Jen and Hannah also explore early communication and how simple things like repeating your baby’s sounds can help support language development and their first words.

We’d love to hear from you! What was your child’s first word? Share it with us in the comments 👶💬

If you have questions about anything covered in today's episode, please reach out to our Parenting Line team on 9368 9368 - they are here to help. 💜

07/04/2026

Discover Ngala’s free events, workshops and groups for parents and carers. 👀

At Ngala, we know parenting can be both joyful and overwhelming. That’s why we offer a range of free in-person and online workshops and events designed to support you through every stage of your parenting journey.

Our sessions cover a range of practical topics, including:
💜 Circle of Security
💜 Adjusting to parenthood
💜 Infant and children's first aid
💜 Children and teen mental health support
💜 And more!

Whether you're looking to build confidence, connect with other parents, or learn new skills, there’s something for everyone.

Explore upcoming events and register here: www.ngala.com.au/events

01/04/2026

Parenting With Ngala, Season 2 is here! 🥳

Our first episode is all about Gross Motor Development and the big changes that happen as your 3-12 month old begins exploring the world. From tummy time to babyproofing your home, Jen and Hannah share tips on what to expect and how to support your little one’s journey.

Episode 1 is available now wherever you get your podcasts, including Spotify, Apple and YouTube!

If you have questions about anything covered in today's episode (or any other parenting challenges), please reach out to our Parenting Line team on 9368 9368 - they are here to help. 💜

27/03/2026

With things getting blowy around the state you might be dealing with some worried or anxious kids. Here's a couple of ways to help them through - and remember, the Ngala Parenting Line will be open from 8am to 8pm every day, so you can always call us for more tips 📱

- Acknowledge their feelings and empathise with them
- Don't avoid it - talk to them in a reassuring way and let them know what to expect
- Remain calm yourself, kids will often mirror your behaviour

There is also a great resource in the comments, providing guidance on how to prepare your child for a cyclone and reassure them💜

For everyone being affected please keep an eye on the Department of Fire and Emergency Services WA page or the Emergency WA app for updates on alerts.

Take care and stay safe everyone.

26/03/2026

🎉🎙️Parenting With Ngala is back next week! 🎧🎉

We’re so excited to announce the launch of Season 2 of our podcast, next Wednesday, 1 April!

This 8-part series is designed to support you through months 3-12 of your parenting journey – when your little newborn turns into a crawling/talking person, which brings along a whole new set of challenges!

Your trusted hosts Jen and Hannah are back for this season, joined once again by Ngala’s team of experts who are ready to guide you through sleep, feeding, development, and everything in between.

Parenting With Ngala will be available wherever you get your podcasts, with new episodes every Wednesday. 💜

24/03/2026

Update! We're in the final couple of weeks of our Residential Parenting Service refurbishment.

We've pulled everything apart, put it back together, and now we're starting to make things look amazing. At this stage we are all on track to welcome back WA families to our purpose-built and amazing looking location in Kensington by Easter.

Amazing work by all our team, especially the agility of Newton Design Studios. Again, a huge thank you to for their generous support with this project. More updates coming soon.

18/03/2026

Each month we get around 800 calls to our free Parenting Line and what we're seeing are major mental health concerns from WA parents.

From last financial year we have recorded:
- 47% increase in parents self-reporting experiencing anxiety
- 118% increase in issues relating to child mental health
- 44% of calls involving parental mental health

Thanks to Channel 7 for highlighting these challenges in their report last night. If you are a parent needing support, we're here for you. Our free Parenting Line is available every day of the year between 8am to 8pm and is staffed by experienced, qualified professionals.

Don't wait, call us early and call us often on 9368 9368. We can help - and if we can't, we will put you in touch with people who can.

06/03/2026

Thank you to everyone who attended our sold-out International Women's Day breakfast yesterday. What a celebration in honour of the incredible women who shaped our past and inspire our future.

Special thank you's to .siddique for her inspiring words and insights, Aunty Di Ryder for her brilliant Welcome to Country, and Dr. Hoda Hall for sharing her experience using Ngala services.

We also want to acknowledge our event sponsors and thank them for their support - and .australia.

We will continue to proudly champion the vision of supporting women and their families - because when families thrive, communities flourish. Happy International Women's Day!

19/02/2026

Following our recent update on the Kensington Facility refurbishment, we’re pleased to share another meaningful update on the project.

As part of the refurbishment, we’ve donated a range of items to organisations making a real difference in our community.

Laptops have been gratefully received by Centre for Accessibility Australia, with their CEO noting they will make a significant difference to the lives of people living with disability.

We’ve also donated furniture to Starting Over Support, which has already gone to assist families in crisis as they rebuild safe and stable homes.

We’re delighted that these items have found new homes where they’re needed most, supporting organisations that create lasting positive change. 💜

18/02/2026

In Season 1 of Parenting with Ngala, Child Health Nurse Kate spoke about the fourth trimester, which is the newborn phase of the first three months. She explains how creating a cosy womb-like environment during this period can help with settling your baby to sleep. This can look like:
💜Swaddling or gentle wrapping
💜Skin-to-skin cuddles
💜Rhythmic movement
💜Shushing or white noise
💜Feeding and sucking

Listen to the full episode on Spotify, Apple or YouTube, or contact our free Parenting Line on 9368 9368 for more practical newborn sleep support.

16/02/2026

After months of planning and design development, we’re thrilled to share that our Kensington Facility refurbishment project is underway!

This transformation will create a secure, contemporary and comfortable space for our clients, as well as a modern workplace for our corporate team.

A heartfelt thank you to Lotterywest and the Ngala Board for making this significant project possible. We also acknowledge Newton Design Studio for their collaborative work on design and project management, and extend our gratitude to Ramsay Health Care, South Perth Hospital and Glengarry Private Hospital for supporting us to continue service delivery throughout construction.

With an anticipated completion date of 8 May, this marks a major milestone as we build a modern foundation that will support Ngala’s work for many years to come.

Address

9 George Street, Kensington
Perth, WA
6151

Opening Hours

Monday	8am - 8pm
Tuesday	8am - 8pm
Wednesday	8am - 8pm
Thursday	8am - 8pm
Friday	8am - 8pm
Saturday	8am - 8pm
Sunday	8am - 8pm

Telephone

+61893689368

Website

http://www.ngala.com.au/

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Our Story

The story of Ngala is a community story. It’s the future of Western Australian families guided by nearly 130 years’ experience in parenting and child development. This guidance has the power to give parents and carers, like you, a sigh of relief, a feeling that you’re in safe hands with our team. But this is just the beginning of the journey.

At Ngala, we believe every child deserves the opportunity to be their best, and that parenting should be a joyful and rewarding experience. This is what we call Raising happiness.

Visit our website www.ngala.com.au to find out more about Ngala’s services and how we can support you and your child.