Able WA

Able WA Expert NDIS support coordination in Perth, empowering individuals with disabilities and their family

06/09/2025

Plan Reassessments and Budget Cuts – Myth or Reality? ✂️

Few things strike more fear in participants (and families) than the prospect of a plan cut – getting less funding in a new plan than before. The NDIA publicly assures that there’s no blanket policy to reduce plans at review. Yet, many in the community (and our clients too) report seeing unexplained cuts to their supports during reassessment. So what’s going on? 🤨

• NDIA’s stance: Officially, the NDIA says there’s “no directive to cut plans” and each plan is set based on current needs, not cost targets. They often advise that if circumstances haven’t changed (or needs increased), funding should remain the same or go up. That’s the theory.

• On-the-ground experience: Contrasting that, we and other advocates (like Advocacy WA) have seen numerous cases of plan reductions. In fact, Advocacy WA gathered survey data in 2025 strongly suggesting plans are being cut more frequently. Participants who have stable or growing needs are puzzled to find less funding in their new plans, sometimes without clear justification. This discrepancy has been conclusive enough that it’s raised alarm in the community.

• Possible reasons: Why the disconnect? It might be due to broader budget pressures on the scheme – the NDIA is under government pressure to control costs, and planners might be interpreting “reasonable and necessary” more narrowly. In some cases, if a participant didn’t fully spend their last plan, the system might assume they can manage with less (even if underspending was due to lack of providers or personal circumstances, not lack of need). There’s also talk that the new PACE system automates some allocations, which might not capture nuances that a human would consider.

• What to do if it happens: Firstly, don’t panic! If you get a plan that seems inadequate, remember you have the right to request an internal review (within 3 months). We’ve had success helping participants challenge cuts through review processes. It’s crucial to provide updated evidence (therapist letters, support coordinator reports) showing why the previous funding was needed and how a cut will affect you. Also, engage your support coordinator or an advocate early – they can help frame the argument in NDIA language.

• Keep communication open: In our opinion, it’s wise to maintain open communication with your planner or LAC. If you sense during your plan meeting that they might reduce something, ask questions: “Why do you think I need less therapy hours?” Sometimes clarifying misunderstandings on the spot can prevent a cut. If not, at least you’ll have clues for your review application.

• Mental health impact: We’ve seen the stress these cuts cause. Participants who receive a reduced plan often feel anxious or devalued, worrying they won’t reach their goals. As a provider, we empathize deeply. We hope NDIA leadership truly heeds the feedback and ensures consistency – if there’s truly no intent to cut overall costs, that message needs to trickle down into actual planning decisions.

Our opinion: Where needs haven’t changed (or have increased), cuts should not be happening. Period. If they do, it’s likely a mistake or oversight. We encourage participants to politely but firmly challenge unjustified reductions – with evidence and support. The NDIS is meant to be individualized; funding should follow need, not an arbitrary quota. We stand ready to help anyone navigate this, so you don’t lose critical supports. 💪🏼

03/09/2025

Under-Used Funds & Overwhelmed Participants – Let’s Fix It!

Ever finished an NDIS plan period only to realize you didn’t use all your funding? You’re not alone – the average participant only uses about 75% of their funds. Why do so many supports go unspent?

Sometimes it’s because finding the right services is hard, or you’re not sure what the funds can be used for. Maybe life got in the way – or you were holding back “just in case.” 😬 The downside is, unspent funding means missed opportunities (and could signal to the NDIS that you might need less next time).

A proactive Support Coordinator helps plan ahead and get those services in place so you can make the most of your plan. From linking you with providers to suggesting creative ways to use your Core or Capacity Building funds, we’ve got your back. ✅

Have you had leftover NDIS funds before? If so, what stopped you from using them all – lack of time, not finding providers, confusion about rules?

Share your experience or tips! Your story might help someone else in our community. 🌟

31/08/2025

NDIS Pricing Cuts – Impact on Services (Especially Rural Areas) 💸

A hot topic is the recent NDIS pricing changes (as of mid-2025) and their ripple effects. The NDIA updated price limits for the new financial year, and it’s been controversial. Here’s our understanding of the situation:

• Allied Health & Travel: Prices for some therapy services (like physio, psychology, dietetics) were actually cut, and providers can now claim only 50% of the hourly rate for travel time. For example, a therapist driving out to see a participant in a rural town might only bill half their time on the road. This was intended to reduce costs, but many say it fails to account for rising operational expenses (fuel, staff wages, etc.).

• Rural/Regional Impact: These cuts are seen as a “slap in the face” to people in rural areas. In regions where providers already struggle to stay afloat, lower price caps can mean it’s not viable to offer services. We’ve heard of therapists considering cutting back services in remote communities due to these financial pressures. Fewer providers willing to travel means participants in the country might wait longer or travel further for supports. 😟

• Support Worker Pay: On a brighter note, support worker hourly rates did get a small increase (about 3.95%). However, that modest bump may not fully cover minimum wage rises or inflation, especially once you factor in other cuts. So while carers might see a bit more, providers overall are saying the math still doesn’t work out.

• Calls for Change: Advocacy groups (and we at Able WA agree) argue for an independent pricing review mechanism. Pricing needs to keep up with real-world costs so providers remain sustainable. Otherwise, participants ultimately suffer from reduced choice of services.

• Our experience: We’re already noticing tighter margins leading to tough conversations – e.g. therapists reducing travel distance or increasing group sessions to compensate. As support coordinators, we worry this could compromise the choice and control of participants in rural WA. After all, what good is funding if no provider can afford to deliver the service?

Our opinion: Cost-cutting should not come at the expense of service quality or accessibility. 💔 While fiscal responsibility is important for the scheme’s sustainability, changes must be balanced and evidence-based. We stand with others in urging fair pricing that reflects the true cost of care – so participants everywhere (city or country) get the support they need. 🤝

30/08/2025

Have Your Say – Building a Better NDIS Together

We’re not just support coordinators; we’re advocates who want a better NDIS for all. 💙 Now we want to hear from you. If you could change one thing about the disability support system or the NDIS, what would it be?
Would you make the process less complicated?
Increase funding for certain supports?
Ensure every participant gets a fair go at services they need?

Maybe you’ve had an idea brewing – big or small – that could improve people’s lives. Here’s your chance to share it. 📝 No judgment, just an open community discussion.

We’ll chime in too, because we’re not afraid to speak up on the issues that matter – whether it’s pushing for more flexibility in plans, better training for support staff, or simpler policies. Sometimes the most powerful insights come from personal stories and suggestions from those living the experience.

So let’s crowdsource some wisdom: What would YOU do to make the NDIS or disability support in Australia work even better? Sound off in the comments, and let’s inspire some positive change together! 🚀👏

27/08/2025

Support Coordination vs. Specialist Support Coordination – What’s the Difference?

Did you know there are different levels of Support Coordination? For most people, a Support Coordinator helps connect you to services and manage your plan day-to-day. But if you’re facing complex challenges – think multiple agencies, high-risk situations, or big life changes – you might get a Specialist Support Coordinator.

Specialists typically have extra expertise (often trained as social workers, psychologists, etc.) to tackle tougher barriers than a standard coordinator. They’re like the special forces of coordination: jumping in when you need intensive help, for a short period or specific goal (for example, during a housing crisis or hospital transition).

Many participants don’t even know this higher level exists – or struggle to get it funded because it costs more. Have you ever worked with a Specialist Support Coordinator, or felt you needed one? 🤷‍♀️ Share your thoughts or experiences: Was the extra help worth it? Should the NDIS make this support more accessible for those in tough situations?

24/08/2025

Funding Periods & Front-Loading Support Budgets ⏳

The NDIS recently introduced funding periods in new plans – a change causing plenty of chatter. Rather than receiving your entire 12-month budget upfront, plans are now often “chunked” into quarterly or monthly budgets. In our understanding, this was meant to encourage steady spending and reduce funds running out too early. But is it good? 🤔 We feel it’s a mixed bag:

• Pros: Funding periods help ensure funds last the whole plan. Unused funds in one period roll forward to the next within the same plan, which can be handy for larger purchases if you under-spend at first. It can prevent situations where participants burn through their budget too quickly.

• Cons: Not all supports fit neatly into equal periods. Some supports really need front-loaded funding – more $ upfront. For example, setting up services like Support Coordination, allied health assessments, or respite often requires a burst of activity early in a plan. The NDIA acknowledges this: certain supports (e.g. behaviour support plan development, assistive technology purchases, etc.) can be front-loaded with more funding at the start. However, if a plan is instead spread evenly, it can leave participants and providers in a tough spot, potentially delaying critical supports.

• Negotiating flexibility: It’s our understanding (and experience) that participants can request front-loaded budgets during plan negotiations or reviews. For instance, you might justify why you need a big chunk for a therapy block upfront. The NDIA says this can be arranged in the reassessment process – but you have to know to ask!

• Reality check: We’ve seen some confusion and even headaches as everyone
adjusts to this system. Not being able to access future period funds early can be frustrating when an urgent need arises. On the flip side, it does promote planning and communication between providers and participants to time services appropriately.

Our opinion: Funding periods have merit in promoting consistent support, but flexibility is key. We advocate for front-loading certain supports (with justification) so participants aren’t disadvantaged by an inflexible quarterly cap. Ultimately, funding should match the person’s needs timeline – not the other way around. ⌛️✨

23/08/2025

Demystifying NDIS Jargon – Let’s Speak Human!

NDIS language can sound like alphabet soup, right? 😅 LAC, SDA, SIL, capacity building, support what? If you’ve ever scratched your head at terms like “Capacity Building” or “SIL” (Supported Independent Living), you’re in good company.

The system is filled with acronyms and jargon that can leave any newcomer baffled. One of our jobs as Support Coordinators is to translate all that bureaucratic lingo into plain English. For instance, Capacity Building supports are all about building your skills and independence, while SIL refers to shared living arrangements with support – simple!

We believe no question is silly when it comes to understanding your plan. So let’s have some fun and bust the jargon together. 🤓

Tell us: What NDIS term or acronym did you find super confusing at first? Drop it in the comments! We’ll explain it, and you might help others who were too shy to ask.

Let’s make the NDIS easier for everyone to understand, one term at a time. 💡✋

20/08/2025

What Makes a Great Support Coordinator?

Not all support coordinators are created equal – so what makes a great one stand out? We believe it’s a mix of knowledge, integrity, and heart. A top-notch Support Coordinator listens to you and puts your goals first. They have in-depth local knowledge of services in Perth, so you’re connected with the right supports quickly. They communicate clearly (no ghosting you for weeks!) and navigate the NDIS rules with skill. Unfortunately, we’ve heard stories of coordinators who barely check in or push services that benefit them more than you – not okay. In fact, poor communication and conflicts of interest are among the top complaints about the industry. At Able WA, we hold ourselves to a higher standard – transparency, regular updates, and true advocacy. 💪 What do YOU value most in a support coordinator? Honesty? Reliability? Fight-for-you attitude? Let us know in the comments! 👇

17/08/2025

WorkCover vs Income Protection for NDIS Sole Traders 🛡️

One confusing issue we’ve encountered is whether an NDIS participant should pay for a sole trader support worker’s WorkCover (workers’ compensation) insurance.
In our understanding, the participant is not considered the employer of an independent sole trader – meaning the sole trader must cover their own insurance (often via income protection) rather than expecting the participant to provide WorkCover.

• Terminology matters: WorkCover WA refers to injury cover as workers’ compensation, whereas the NDIS Commission frames it as income protection. Despite the different terms, both refer to protection in case of work injury.
• Sole trader = own boss: A sole trader with an ABN is effectively “employed” by their own business entity. So, it’s our understanding that they are responsible for their own WorkCover or income protection insurance, not the participant. This aligns with clarifications we’ve sought from WorkCover WA and the NDIS Commission.

Our opinion: Always ensure any contractor or sole trader you engage has their own insurance. As support coordinators, we guide participants to confirm this, so everyone is protected. This approach helps avoid misunderstandings or liability down the track (better safe than sorry!). 👍

We’re feeling very proud today – one of the puppies we donated, Kai, has officially become a WA Police dog! 🐾💙This speci...
16/08/2025

We’re feeling very proud today – one of the puppies we donated, Kai, has officially become a WA Police dog! 🐾💙

This special boy was even at the SASSY Ability Christmas party in 2023 before heading off on his amazing journey. It’s wonderful to see how far he’s come, and we’re so grateful to Perth Canine Craft, Kaizen K9, and everyone who has been part of his story.

👉 Check out Perth Canine Craft’s original post and the WAPOL video in the comments – a true reminder of the incredible impact these dogs can make.

16/08/2025

When Life Gets Complicated – We’ve Got Your Back

Life doesn’t always go as planned. One day you’re cruising along, and the next, you might be juggling a health scare, a housing crisis, or multiple support needs all at once. 😧 Specialist Support Coordination exists for these moments. Think of it as backup for when things get really complicated.

For example, if someone has a sudden change in circumstances – like their caregiver can’t provide support anymore, or they’re transitioning out of hospital – a Specialist Support Coordinator can step in to coordinate all the moving pieces seamlessly. They’ll work with doctors, therapists, housing services, mental health supports, and more to create a safety net around the participant. It’s about preventing anyone from falling through the cracks.

Here in WA, we’ve seen how vital this intensive support can be, especially for people in rural areas or dealing with complex systems. ❤️ Do you feel the NDIS provides enough help during a crisis or big life change?

If you’ve witnessed a coordinator go above and beyond in tough times (or wished they had), share that story. By talking about it, we shine a light on why no one should face hardships alone.

12/08/2025

Support Coordination – Do You Really Need It?

Do you really need a Support Coordinator for your NDIS journey? 🤔 It’s a question we hear often. The NDIS can be overwhelming – from deciphering plan budgets to finding the right services – and many people struggle going it alone. A Support Coordinator is there to help you understand and maximize your NDIS plan, connecting you with the best supports for your needs. In fact, without guidance, roughly a quarter of NDIS funds go unused on average – that’s support left on the table! A great coordinator makes sure nothing you need slips through the cracks. What do you think: game-changer or nice-to-have? If you’ve worked with a Support Coordinator (or managed solo), share your experience. Did it make a difference for you or your family? Let’s talk! 💬

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