Leckhampton Surgery

24/10/2025

🚨 Important Update 🚨
Due to an IT issue, all GP Practice websites across Gloucestershire have been taken offline this afternoon — this is beyond our control.

✅ The NHS App remains fully operational for appointments, prescriptions, and more.

Thanks for your patience and understanding!

📢 Update Incoming
We’ve been informed that the next update regarding the current outage will be shared on Monday morning. Thanks for bearing with us!

25/09/2025

We are lucky enough to have have a fantastic team of pharmacists supporting us at Leckhampton. Appointments are available with them by contacting reception. The team are able to discuss and advise on a wide range of things such as long term condition management, pain relief, medication queries and medication side effects.

We are also lucky enough to be supported by our community pharmacy colleagues also who are our first port of contact for minor illnesses such as tonsillitis, sinusitis, shingles and many more!!

Pharmacists play a huge role in the future of primary care, please join us in supporting them!

Rowlands Pharmacy Leckhampton
Charlton Pharmacy Cheltenham
The Spa Pharmacy
Morrisons Cheltenham pharmacy

It's World Pharmacists Day!

Thank you to all pharmacists and pharmacy teams across the country for your hard work caring for our communities. 💙

16/09/2025

22/08/2025

We have been notified that Jhoots pharmacy (Pharmacy inside Waitrose) has closed with immediate affect. All unclaimed prescriptions held with them can be redeemed at any pharmacy, by providing your NHS Number.

To nominate a new pharmacy, please use the NHS app/login- it is very easy to do!

20/08/2025

☕ Hesters Way Carer Café – A Warm Start

Recently, Steve teamed up with Hesters Way Resource Centre and West Cheltenham Medical Practice to host the very first Carer Café in Hesters Way.

Three local Carers joined us for a relaxed cuppa, a chat, and a chance to connect. 💬💙
Steve also took time to hear what Carers would love from future sessions.

📍 Next Carer Café:
🗓️ 22nd August
🕐 1–2pm
📌 Hesters Way Resource Centre

If you're a Carer nearby, come along, we’d love to see you!

11/08/2025

A huge thankyou to our very kind patients today who have brought in flowers and a huge thankyou to Rhys,Livi, Emily and Elsie for bringing in warm cookies for us!

Much appreciated as we’re battling high sickness levels across the teams.

25/07/2025

Our local pharmacies (Rowlands Pharmacy Leckhampton, Morrisons, Charlton Pharmacy Cheltenham andThe Spa Pharmacy) are set up and raring to go for these consultations!

24/07/2025

⚠️ Planned Industrial Action – Service Changes

Due to planned industrial action by the British Medical Association (BMA), we’re putting temporary changes in place to help maintain patient safety and minimise disruption.

🏥 Cheltenham A&E Update:

From 8pm on Thursday 24 July, the department will become a Minor Injuries and Illness Unit (MIIU)

☀️ Daytime (8am–8pm): Open as an MIIU from Friday 25 to Tuesday 29 July

🌙 Overnight (8pm–8am): Closed overnight from Friday 25 July to 8am on Wednesday 30 July, when full A&E services will resume

This change allows emergency care teams to work together at Gloucestershire Royal Hospital to support safe care.

🚨 When to Use Emergency Services:

Please only attend Emergency Departments if your condition is serious or life threatening.

📅 Planned Appointments:

All planned operations, outpatient clinics and procedures will go ahead unless we contact you directly.

👥 Patient Visiting:

Visiting is not affected and will continue as normal.

💻 Need Urgent Care but Not Sure Where to Go?

Visit 111.nhs.uk or call 111 for advice. The 111 team can help you find the right care and book into local NHS services if needed.

Thank you for your support and understanding.

23/07/2025

📞 Call Back Option Now Available at Leckhampton Surgery! 📞

To make it easier and more convenient for our patients, we’ve upgraded our phone system with a call back feature!

If there are more than 4 callers ahead of you in the queue, you’ll now be offered the option to request a call back!
We’ll hold your place in line and call you when it’s your turn — no need to wait on hold!

Here’s what you can expect:

• No more waiting endlessly on the phone
• Your place in the queue is protected
• A call from us when it’s your turn to be answered

We are always working to improve your experience and access to care. Thank you for your patience and ongoing support.

23/06/2025

23/06/2025

📢 Weight Loss Medication Update – Mounjaro (Tirzepatide)

We know there's a lot of interest in the new weight loss medication, Mounjaro (Tirzepatide), recently approved by NICE. However, GP practices in Gloucestershire are currently unable to prescribe it until we receive further guidance from our Integrated Care Board (ICB) and NHS England.

Initially, it will only be available through specialist weight management services for those with the greatest clinical need. Please do not contact your GP surgery about accessing this medication just yet.

https://leckhamptonsurgery.co.uk/news/weight-loss-medication/

NHS Gloucestershire ICB

29/05/2025

🌟 New in the NHS App – Track Your Prescriptions Like a Parcel! 🌟

We’re excited to share that the NHS App now includes real-time prescription tracking — and it’s available to all our patients. Using the NHS app is our preferred method for medication requests 🙌

You can now:
✅ See when your prescription is approved
✅ Know when it’s ready at the pharmacy
✅ Track deliveries if you get meds sent to your door

It’s fast, secure, and gives you peace of mind — no more wondering when your meds will be ready!

📲 Simply update or download the NHS App to get started.

Millions of patients can now track their prescriptions thanks to the rollout of a new feature in the NHS App helping to reduce unnecessary calls and visits to pharmacies. NHS England today announced that nearly 1,500 high street chemists – including every Boots in England – are now offering the ...