20/02/2026
📢 Protecting Appointments for All Patients.
In January alone, 267 appointments were missed across our four practice sites, nearly 13 appointments every single day that could have been offered to another patient who needed care.
These included GP, nurse and physiotherapy appointments, many of them same-day slots.
When a patient does not attend and does not let us know, that appointment is unfortunately lost.
To ensure fair access for everyone, if a patient misses three appointments without a reasonable explanation, removal from our patient list may be considered, meaning they would need to register with another GP practice.
We understand that health issues, caring responsibilities, and unexpected circumstances can affect attendance, so every case is reviewed individually and with care.
Cancelling is quick and easy: if you are unable to attend, please call the practice and select Option 1 to leave a cancellation message.
This allows us to offer your appointment to someone else who needs it. Thank you for helping us protect appointments for all patients in our community.
Thank you.
