26/03/2026
We’re excited to announce that we are now delivering online training courses for primary care teams 🎉
Our upcoming sessions are practical, engaging, and designed by people who truly understand general practice - no theory overload, just real-world skills your team can use immediately.
🖥️ Mastering Active Signposting & Care Navigation
📅 Wednesday 20th May | 1:30–3:30pm | £60 per delegate
A hands-on session for front-line teams to confidently manage patient conversations, reduce GP demand, and handle pushback effectively.
🎥 Intro video: https://youtu.be/m3obMyx1qDM
🖥️ Resilience & Wellbeing in Primary Care
📅 Wednesday 10th June | 1:30–3:30pm | £60 per delegate
Support your team with practical tools to manage pressure, prevent burnout, and build sustainable resilience.
🎥 Intro video: https://youtu.be/9Dv17KCqrKI
✔ CPD accredited
✔ Delivered live via MS Teams
✔ Packed with practical tools, scripts, and real-life scenarios
💬 “Practical, immediately usable, and genuinely changes how the team handles difficult calls.”
📩 Book your place: training@norfolkprimarycare.com
Practice Managers: We also offer flexible in-house and online training with no delegate limits - ideal for PLT days and practice closures.