Home Instead - West Lancashire and Chorley

Home Instead - West Lancashire and Chorley An 'Outstanding' rated local care provider, with a range of diverse care services available.

A local service for adults and older people, Home Instead is a non-medical provider of specialist services; complex care needs, respite care, continuing healthcare services, specialist dementia care, rapid response services, case management services, companionship, meal preparation, light housework, medication reminders, errands, local transportation and personal care. Based on our tailored person centred care plan, our Care Professionals encourage, assist, and stimulate clients in a variety of daily activities that help improve their quality of life and help maintain their independence. All of these services assist clients to stay comfortable at home for a longer period of time. The clear Home Instead focus is on providing a high quality care service that is person centred and meets the client’s actual needs, rather than the historical and outdated model of a "task driven and time restricted" service. This refreshing approach to providing high quality care in the local community is reflected throughout everything we do and our most recent Care Quality Commission (CQC) un-announced inspection report, contains independent and unsolicited feedback and details on what our clients actually feel and think about our care services, Care Pros and staff. From the inspection carried out by the CQC, our services have been rated 'Outstanding' which we are very proud of and continue to thrive and achieve such accolades by effectively providing the mast amazing care our Care Pros deliver on a daily basis. We make sure our Care Pros and Clients are well matched to ensure the best service and with our minimum one-hour care calls, relationships will be made that is a connection in friendship rather than just Client and care provider.

A huge, heartfelt thank you to one of our lovely Clients, who surprised our team with the kindest words and a delicious ...
12/12/2025

A huge, heartfelt thank you to one of our lovely Clients, who surprised our team with the kindest words and a delicious box of chocolates 💚🍫

77% of local family carers say they need more support — a powerful reminder that we all need to listen. Our latest New A...
12/12/2025

77% of local family carers say they need more support — a powerful reminder that we all need to listen. Our latest New Ageing Index shows a rise from 68%, highlighting how stretched family carers truly are.

If you’re one of the 77% feeling the pressure, please remember: you’re not alone.

Our caring team at Home Instead - West Lancashire and Chorley is here to help you find the support you and your loved one deserve.

Learn more about how we can help: https://www.homeinstead.co.uk/chorley-lancashire/

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The festive lights, music and busy crowds can sometimes feel overwhelming for those living with Dementia.✨ Our key advic...
11/12/2025

The festive lights, music and busy crowds can sometimes feel overwhelming for those living with Dementia.

✨ Our key advice: keep daily routines steady, create a calm and quiet space when things feel too much, and focus on familiar traditions that bring comfort.

At Home Instead - West Lancashire and Chorley, our team specialises in relationship-led dementia care.

📞 Chorley: 01257 429156
📞 Ormskirk: 01695 589071

We’re here to support you and your loved ones this festive season 💚

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In November 2025, our incredible Care Professionals helped us deliver care 99% on time, ensuring our Clients received th...
11/12/2025

In November 2025, our incredible Care Professionals helped us deliver care 99% on time, ensuring our Clients received the support they need exactly when they need it.

We’re so proud of our team and grateful to the families who trust us every day 💚

👉 Read more: https://www.homeinstead.co.uk/chorley-lancashire/blog/99-on-time-in-november-2025/

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Discover how Home Instead West Lancashire and Chorley reached an exceptional 99% on-time care performance in November 2025. Learn why our dedicated Care Professionals deliver reliable, compassionate, and consistent support for older adults across the community. By Home Instead West Lancashire & Chor...

A huge thank you to the wonderful family of one of our amazing Clients for surprising our team with the most generous fe...
10/12/2025

A huge thank you to the wonderful family of one of our amazing Clients for surprising our team with the most generous festive treats and drinks 🎁✨

Your kindness means the world to us , especially at this time of year, and we can’t wait to share these goodies with our fantastic Care Professionals

Your appreciation reminds our team why their year-round dedication and compassion truly matter. From all of us at Home Instead - West Lancashire and Chorley, thank you for making our week a little brighter 💚

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Don’t let the winter chill catch you out in West Lancashire or Chorley! ❄️At Home Instead - West Lancashire and Chorley,...
10/12/2025

Don’t let the winter chill catch you out in West Lancashire or Chorley! ❄️

At Home Instead - West Lancashire and Chorley, we’re here to help you stay safe and warm this winter. Make sure your home is cosy and essential checks, like boiler pressure, are up to date.

If your loved one needs help with winter checks or staying warm safely, our Care Pros are ready to support 💚

📞 Chorley: 01257 429156
📞 West Lancashire: 01695 589071

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As the days grow darker and colder, a little companionship can make a world of difference.Our Home Instead - West Lancas...
09/12/2025

As the days grow darker and colder, a little companionship can make a world of difference.

Our Home Instead - West Lancashire and Chorley Care Professionals don’t just support with daily tasks, they bring warmth, conversation, and genuine human connection.

This is the heart of Companionship Care. Our dedicated team in West Lancashire & Chorley is here to help reduce loneliness and brighten winter days for older adults.

Discover how we can support your loved one with personalised, compassionate care.
👉 https://www.homeinstead.co.uk/care/domiciliary/companionship/

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09/12/2025

Our next Carers cafe is Thursday 11/12/25 10.30am - 12 o’clock
Drop in and have a drink, meet people in the same situation and see what support Home Instead can help you with

Please join us in celebrating Lisa-Marie, our November Star of the Month! 🌟She has been going above and beyond in her ro...
05/12/2025

Please join us in celebrating Lisa-Marie, our November Star of the Month! 🌟

She has been going above and beyond in her role as a Care Professional. Her dedication, compassion, and commitment to delivering care with dignity and respect have made a real difference to our amazing Clients.

Thank you, Lisa-Marie - we are so proud of you! 💚✨

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At Home Instead - West Lancashire and Chorley , we’re proud to hold a 9.9 review score on Homecare.co.uk — a true reflec...
04/12/2025

At Home Instead - West Lancashire and Chorley , we’re proud to hold a 9.9 review score on Homecare.co.uk — a true reflection of the dedication and compassion our amazing team brings every day 💚

Our page highlights the wonderful people behind our care, along with heartfelt reviews from the families we’re honoured to support.

👉 Visit our Homecare.co.uk profile:
https://www.homecare.co.uk/homecare/agency.cfm/id/65432197867

Thank you to every client and family who has shared their experiences, your feedback means the world to us.

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Address

34 Heskin Lane
Ormskirk
L391LR

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441695589071

Website

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Our Story

A local service for adults and older people, Home Instead is a non -medical provider of specialist services; complex care needs, respite care, continuing healthcare services, specialist dementia care, rapid response services, case management services, companionship, meal preparation, light housework, medication reminders, errands, local transportation and personal care. Based on our tailored person centred care plan, our CAREGivers encourage, assist, and stimulate clients in a variety of daily activities that help improve their quality of life and help maintain their independence. All of these services assist clients to stay at home for a longer period of time. The clear Home Instead focus is on providing a high quality care service that is person centred and meets the client’s actual needs, rather than the historical and outdated model of a "task driven and time restricted" service. This refreshing approach to providing high quality care in the local community is reflected throughout everything we do and our most recent Care Quality Commission (CQC) un-announced inspection report, contains independent and unsolicited feedback and details on what our clients actually feel and think about our care services, CAREGivers and staff. We are very proud that our service was recently recognised and shortlisted as a finalist in the prestigious 2013 Laing & Buisson Independent Specialist Care Awards held recently in London, demonstrating how we have achieved excellence in delivering high quality, responsive, reliable and personalised home care services for adults and older people with learning, physical disabilities or mental health problems including dementia.