North Preston Medical Practice - Broadway Surgery & Ingol Health Centre

13/10/2025

September Highlights: Take a look at our statistics! 📊

👨‍⚕️ GP Appointments: 1,821
🧑‍⚕️ Nurse/HCA Appointments: 2,528
🩸 Blood Tests: 380
💉 Vaccination/Immunisations: 303
🩹 Wound Care Treatments: 40
🏠 Home Visits: 84

📱Telephone Engagement:
- Calls Handled: 2,885
- Call Back Requests Addressed: 871

🌐 Online Triage Requests Processed: 304
💊 Prescriptions Issued: 4,131
🏥 Referrals: 441
📃 Documents Processed: 4,500 (avg.)
🔍 Results Reviewed: 4,589
📆 Annual Review Invites/Reminders Sent: 833

❌ Unfortunately, we also saw:
- Missed GP Appointments: 102
- Missed Nurse Appointments: 67

Please remember to cancel your appointment if it is no longer needed. You can reply to your text reminder, cancel via the app, contact us via our website or telephone us.

Thank you to our dedicated team for their hard work and to our community for your continued support! 💙

08/10/2025

Lung cancer screening now available to patients! 📣

If you're aged 55 to 74 and have ever smoked, you might be eligible for a NHS lung cancer screening. It’s a quick, simple way to spot
early signs of lung problems, including cancer.

Lung cancer often has no symptoms until it's more advanced – but a scan can find it early, when it’s easier to treat.

You’ll be contacted by the NHS if you’re eligible. Please don’t ignore your invite – it could save your life. 🙏🏻

Find out more at http://roycastle.org/lungcancerscreeninglancashire 👈🏼

01/10/2025

📣 Patient Feedback is In 📣

Thank you to everyone who took part in our recent patient survey – your feedback matters!

📞 26% found it easy to get through by phone - In response, we have implemented a new phone system featuring 'call back' capabilities to enhance ease of contact

🌐 23% found it easy to contact us via our website - We have revamped our website, and now offer a user-friendly triage service, which allows for seamless requests related to appointments, sick notes, prescriptions and more!

🙌 78% found our reception/admin team helpful

🏃 92% knew what the next step would be within two days of contacting us

🩺 96% had confidence and trust in their healthcare professional

💬 90% felt listened to during their last appointment

🧠 86% felt their the healthcare professional was good at treating them with care and concern

❓96% reported being involved in decisions about their care and treatment

✅ 98% felt their needs were met during their last appointment

We remain committed to delivering the highest quality and safest care to our patients. Your feedback is invaluable, and we continually asses our procedures to improve and refine them. 💙

northprestonmedicalpractice.nhs.uk/

27/09/2025

Did you know that you don’t have to wait in the telephone queue to request an appointment?📱

Simply click the link below to submit your symptoms/request, and a member of our team will be in touch!

Our online triage service is open Monday - Friday 8am - 6:30pm. You can click the link below or head to our website to submit your request 👇

accurx.nhs.uk/patient-initiated/p81103

26/09/2025

Come down and join us today! 💚💛

Macmillan Cancer Support

12/09/2025

Children and Family Wellbeing Service 💛

Lancashire Youth Zone

12/09/2025

Don’t wait for your invite! Book your appointment by calling 01772 282700 😊

We have published our latest data on and , which continue to circulate at low levels.

Weekly COVID19 hospital admission rates remain low but have increased slightly.

Eligible groups can now book their vaccination appointments.

If you have symptoms of flu or COVID-19 such as a high temperature, cough and feeling tired and achy, try to limit your contact with others, especially those who are vulnerable. If you have symptoms and need to leave the house, our advice remains that you should consider wearing a face covering. Washing hands regularly and using and disposing of tissues in bins can reduce the spread of respiratory illness.

Full report: https://bit.ly/46zwZnd

10/09/2025

📣 We regret to inform you that our Broadway Surgery will be closed from 12:30pm on 10th September 2025, due to unforeseen circumstances.

We will resume normal operations and reopen at 6:30pm the same evening. 👍

28/08/2025

Pumping Marvellous the UK’s Heart Failure Charity invite you to a Healthy Heart Event at PNE on 18th Sept. 10-3pm. If you are over 40 they would like to see you! 💙

27/08/2025

Appointments for your flu and COVID vaccinations are now open for booking at our practice! 🦠

We ordered vaccines specifically for our eligible patients. Simply reach out to the practice or use the self-book link provided in your text invitation 📱

27/08/2025

Parkinson's Walking Football 💗👇

24/08/2025

NOTICE 📣

The practice will be closed on Monday, 25th August. However, our telephone lines will be operational from 9am to 11am, and answered by a local practice. Same-day appointments for urgent cases will also be available.

We will reopen as usual on Tuesday, 26th August. 📆

For urgent advice outside these hours, please contact 111 or dial 999 in case of an emergency. 📲