Berry Lane Medical Centre

03/09/2025

📢This is the past week of Did Not Attend Appointments📢

Unfortunately, this week we had 47 missed appointments missed in just one week!!!

⏰This equals 12 hours of wasted clinical time

Here’s the breakdown:

🩸 2 Urgent Blood Appointment's
🏃 1 First Contact Physio
👩‍⚕️ 26 GP Face to Face Appointments
🧠 1 Mental Health Practitioner
👩‍⚕️ 16 Nursing Team
✂️ 1 Minor Op

Every missed appointment is a lost opportunity for another patient who may need urgent care.

🔴PLEASE cancel in advance if you can’t attend, so we can offer your slot to someone else.

💙Every missed slot could have been offered to another patient in need.

01/09/2025

💙 Berry Lane Medical Centre – Last Month at a Glance-25 working days 💙

Our team has been busy caring for our community, and here’s what we achieved last month:

👩‍⚕️ GP Face to Face Appointments 1,168
📞 GP Telephone Appointments 494
🚑 Emergency Surgery (Face to Face) appointments 654
🏠 Home & Hospital Visits 72
🏡 Nursing Home Visits/Phone calls 148
💊 Medication Requests 4,615
🧪 Lab & Blood Test's received and processed 1,416
🩺 Nurse Appointments 912
💆 First Contact Physio 164
🧾 Referrals 383
📝 New patient Registrations 275
📞 Phone calls answered by our reception team 9,831
📂 Documents & Letters processed 3,255
🧠 Mental Health Support appointments 40
🤝 Social Prescriber Support appointments 53
✂️ Minor Operations 26
❌ Missed Appointments 95

⚠️ Why DNAs matter:
When patients don’t attend their booked appointments, it means another patient misses out on the chance to be seen. With 95 missed appointments last month, that’s the equivalent of over 26 hours of clinical time lost – time that could have been used to support families in need.

👉 If you can’t make an appointment, please let us know as soon as possible so we can offer it to someone else. Every appointment counts!

🌟 Thank you to all our patients for your support, and to our staff for their continued dedication.

Together, we’re keeping community healthy. 💙

27/08/2025

📢This is the past week of DNA (Did Not Attend) Appointments📢

Unfortunately, this week we had a number of missed appointments. These are slots where patients booked but did not attend, meaning other patients missed out on care.

Here’s the breakdown:

🩸 Urgent Blood Appointment – 1

🏥 Emergency Surgery – 2

🏃 First Contact Physio – 1

👩‍⚕️ GP Face to Face – 11

🧠 Mental Health Practitioner – 1

👩‍⚕️ Nursing Team – 12

👩‍🦰 Smear Tests – 3

That’s a total of 31 appointments missed in just one week.

⏰ This equals 7 hours 30 minutes of wasted clinical time.

Every missed appointment is a lost opportunity for another patient who may need urgent care. Please remember to cancel in advance if you can’t attend, so we can offer your slot to someone else.

Every missed slot could have been offered to another patient in need.

🙏 Please let us know if you cannot attend your appointment so we can offer it to someone else.

21/08/2025

📢 The Breast Screening Mobile Unit is coming to Longridge Hospital.

📅Eligible ladies will be invited to attend between 12th September 2025 – 9th October 2025.

📩Please look out for your invite letter and appointment details arriving soon.

👩 On a 3-yearly rolling programme, ladies between the ages of 49 years and 8 months to 71 years will be invited for screening.

ℹ️ Please note: invites are sent directly by the Breast Screening Service – we do not arrange these appointments. If you need to rearrange, please contact the Breast Screening Office:

📞 01282 805301
📧 breastscreening.elht@nhs.net

📄🩷 For more details & a personal staff member story please see our Breast Screening Newsletter below.

Early detection saves lives – please attend if you’re invited. 💙

https://vimeo.com/241078206

https://www.facebook.com/EastLancashireBreastScreeningService/

https://breastcancernow.org/about-breast-cancer/screening-tests-and-scans/breast-screening

21/08/2025

🤰 Important Information for Pregnant Patients – Vaccinations Available at the Medical Centre

If you are pregnant, there are several vaccines recommended to help protect both you and your baby. These are available here at the surgery:

🔹 RSV Vaccine – offered from 28 weeks pregnant
• Protects your new-born against Respiratory Syncytial Virus (RSV), which can cause serious breathing problems in babies.
• Given during pregnancy so protection is passed to your baby before birth.

🔹 Whooping Cough (Pertussis) Vaccine – offered after 20-week scan
• Protects your baby in the first few months of life, before they are old enough to be vaccinated themselves.
• Whooping cough can be very serious in young babies, so this is highly recommended.

🔹 Flu Vaccine
• Protects you from flu, which can be more severe during pregnancy.
• To be eligible, you must be due on or after 1st September 2025 and still be pregnant at the time of vaccination.
• We have a dedicated clinic for Flu Vaccines on Thursday 25th September for pregnant Ladies only.

✨ Why these vaccines are important:
• They are safe to have during pregnancy.
• They protect both mum and baby.
• Protection starts before your baby is born, giving them the best start.

Covid is not being offered to Pregnant ladies this year.

📞 If you are pregnant and would like to book, please contact the surgery and our team will be happy to arrange your appointment.

12/08/2025

Flu Vaccination For Children Aged 2-3 Years📢📢📢

We are inviting all children aged 2 or 3 years old (on 31st August 2025) for their free flu vaccination.

It's a quick, painless nasal spray - no needles - and helps to protect your child and others from flu this winter.

WHY IT'S IMPORTANT:
*Flu can be serious for young children.
*Reduces the risk of spreading flu to family and friends.
*Given quickly and gently by our trained team.

HOW TO BOOK:
Please call us on 01772 376777 to make your child's appointment.

LET'S KEEP YOUR LITTLE ONE HEALTHY AND HAPPY THIS WINTER!

12/08/2025

💉💉
Flu Season - Your Vaccination Invitation.

We are getting ready for flu season and we have already reserved your flu vaccine if you are eligible.

Your injection will be given here at the surgery by our friendly, trained team in a safe and comfortable setting.

Appointments are now ready to book and we have clinics weekdays or Saturdays.

28/07/2025

📢 Weekly Missed Appointments Report

🗓️ 27 appointments were missed this week — that’s nearly 9 hours of lost clinical time. These could have gone to patients who needed care.

Let’s see how this compares to last week:

🩺 GP Face-to-Face: 12 missed (⬇️ 2 from last week)
🧍‍♂️ First Contact Physio: 1 missed (➡️ no change)
🚨 Emergency Surgery: 4 missed (⬆️ 1 from last week)
💉 Urgent Bloods: 1 missed (⬇️ 2 from last week)
🩹 Nursing Appointments: 7 missed (⬇️ 6 from last week)
🧠 Mental Health: 2 missed (⬆️ 2 from last week)

✅ Overall missed appointments (DNAs) dropped from 35 to 27 — thank you to everyone helping us make better use of NHS time! 🙌

📱 Can't attend your appointment?
Please cancel as soon as you can:

🕐 Use the text link (up to 1 hour before)
📞 Or give us a call

Every cancellation helps someone else get seen. Let’s work together to reduce missed appointments and keep our community healthy 💙

21/07/2025

📢 Important Notice: Temporary Closure for Staff Training

Please note that the Medical Centre will be closed from 12:30 PM on Tuesday, 22nd July for essential staff training. This helps us continue providing the best possible care to our patients.

🕗 We will reopen at 8:00 AM on Wednesday, 23rd July and resume normal hours.

📞 During the closure:

For non-emergency medical advice, please call NHS 111

In case of a medical emergency, dial 999

We appreciate your understanding and support as we invest in staff development to better serve our community. 💙

21/07/2025

☀️ Berry Lane Medical Centre - Summer Newsletter 2025 ☀️

Our Summer Newsletter is out now! 🌿

Inside, you'll find important updates and community news, including:

✅ Staff updates
✅ Summer health & wellbeing tips
✅ Lots of local support groups to help with mental health, loneliness, carers’ support, parenting, and more!
✅ Key reminders for the season

📲 Don’t miss out — read the full newsletter here: https://www.berrylanemedicalcentre.co.uk/_common/getdocument?id=367051

We’re proud to support our local community this summer and beyond.

21/07/2025

‼️Weekly Missed Appointments Report‼️

🥺Missed Appointments Matter

❌This past week, 35 appointments were missed — that’s over 11 hours of clinical time lost.

These are appointments that could have been offered to other patients waiting to be seen.

🔬 Clinical Appointments

14 x GP Face-to-Face
1 x First Contact Physio

🏥 Urgent/Emergency

3 x Emergency Surgery Face-to-Face
3 x Urgent Blood Tests

💉 Nursing & Treatments

13 x Nursing Team
1 x Minor Op

⚠️Help us reduce missed appointments.

If you can’t attend your appointment:

✅ Use the text link to cancel up to 1 hour before

📞 After that, please call us directly to let us know

Even one cancellation makes a difference.
Thank you for helping us make the best use of NHS time.

15/07/2025

📲 Stay Connected with Us – Download the NHS App Today! 🏥

We’re encouraging all our patients to download the NHS App – the easiest and most secure way to receive appointment reminders and important messages from the practice. 💬

With the NHS App, you can:

✅ Receive appointment reminders and updates from us
✅ Get secure messages about your care and test results
✅ Send non-urgent queries without calling the practice
✅ Keep your contact details up to date
✅ Access your medical records, test results, and prescriptions

🔔 Important: To receive messages and reminders, you must have notifications turned on for the NHS App in your phone settings!

🗂️ Want full access to your medical records?
You can view your records from the date you registered with us.
➡️ If you registered before 18th October 2023, access starts from that point.

To enable full access:
🔹 Bring photo ID to reception
🔹 Fill in a short form
🔹 We’ll issue a password so you can link your account securely

📱 The NHS App is free, simple to use, and available on both Apple and Android devices.

🔗 Download it now: https://www.nhs.uk/nhs-app/

If you need help getting started, just ask at reception.
Let’s stay connected and make managing your health easier than ever. 💙

Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online.