23/12/2025
Several helplines will be open throughout the Christmas 2025 period, including Christmas Day, offering support for mental health, loneliness, and various crises in the UK.
Many of these services operate 24/7 providing
Mental Health & Emotional Support.
Samaritans: Available 24 hours a day, every day of the year, for anyone struggling to cope or needing a non-judgemental listening ear.
Call: 116 123
Email: jo@samaritans.org
Beat
0808 801 0677 (England)
0808 801 0433 (Wales)
beateatingdisorders.org.uk
Offers information and advice on eating disorders, and runs a supportive online community. Also provides a directory of support services at HelpFinder.
Beat's helplines are open Monday to Friday,3pm to 8pm.
Shout: A free, confidential 24/7 text messaging service for anyone in crisis or needing immediate help.
Text: "SHOUT" to 85258
National Su***de Prevention Helpline UK: Offers a supportive listening service to anyone with thoughts of su***de or self-harm (for those 18+).
Call: 0800 689 5652 (open 6pm to midnight daily)
CALM (Campaign Against Living Miserably): Provides a helpline and webchat from 5pm to midnight every day, for anyone who needs to talk.
Call: 0800 58 58 58
SANEline: A mental health helpline providing emotional support, open 4pm to 10pm every day.
Call: 0300 304 7000
Mind Infoline: Provides information and support on mental health issues. Note that the Infoline has specific closures over bank holidays, including Christmas Day and Boxing Day 2025.
Call: 0300 123 3393 (check the Mind website for festive opening hours)
The Compassionate Friends
0345 123 2304
tcf.org.uk
Provides support to bereaved families after the death of a child.
The Compassionate Friends helpline is open from 10am to 4pm, and 7pm to 10pm, every day of the year.
Cruse Bereavement Support
0808 808 1677
cruse.org.uk
Information and support after a bereavement.
The Cruse helpline is open Monday to Friday, from 9:30am. The closing time varies per day, from 5pm to 8pm. You can check Cruse's helplines page for more information about their opening hours.
LGBT Foundation
0345 3 30 30 30
Advice, support and information for people identifying as LGBTQ+.
The LGBT Foundation helpline is open on weekdays 9am to 9pm and weekends 10am to 5:30pm.
Men's Advice Line
0808 801 0327
www.mensadviceline.org.uk
Confidential advice and support for men who've experienced domestic violence and abuse by a current or ex-partner, or family member.
The Men's Advice Line is open Monday to Friday, 10am to 5pm.
The National Association for People Abused in Childhood (NAPAC)
0808 801 0331
napac.org.uk
support@napac.org.uk
Supports adult survivors of any form of childhood abuse. Offers a helpline and email support.
The NAPAC helpline is open 10am to 9pm, Monday to Thursday. And 10am to 6pm on Fridays.
Support for Specific Groups & Other Issues
NHS 111: Call for urgent healthcare needs when it is not a 999 emergency. They operate 24/7, including Christmas Day, and can direct you to the right service.
Call: 111 (select the mental health option for urgent mental health support)
The Silver Line: Offers information, friendship, and advice for anyone aged over 55 who may feel lonely or isolated.
Call: 0800 4 70 80 90 (open 24/7)
National Domestic Abuse Helpline: Provides advice and support 24 hours a day.
Call: 0808 2000 247
nationaldahelpline.org.uk
Free 24-hour helpline for women who have experienced domestic abuse and violence, with all female advisors. Also offers a live chat and can help to find refuge accommodation. Run by the domestic violence charity Refuge.
NHS 111 (England)
111
18001 111 (text relay)
NHS 111 BSL service
111.nhs.uk
Non-emergency medical help and advice for people in England. If you call 111, select option 2 to access a 24/7 helpline offering urgent mental health support.
NHS 111 (Wales)
111
111.wales.nhs.uk
Non-emergency medical help and advice for people living in Wales. If you call 111, select option 2 to access a 24/7 helpline offering urgent mental health support.
NHS 111 is open 24 hours a day, every day of the year.
NSPCC Helpline / Childline: The NSPCC helpline is for anyone with concerns about a child's safety (0808 800 5000), while Childline is for children and young people under 19 (0800 1111). Both are open 24/7.
The Trussell Trust
0808 208 2138 (Help through Hardship helpline)
trusselltrust.org
Emergency food and support for people in need. Includes a searchable list of local foodbanks.
The Help through Hardship line is open Monday to Friday, 9am to 5pm. The helpline is closed on public holidays.
Tommy's
www.tommys.org
Information and support for people affected by stillbirth, miscarriage and premature birth.
National Debtline: Offers free, impartial debt advice.
Call: 0808 808 4000
In an immediate, life-threatening emergency, always call 999.
You matter ♥️