09/10/2024
Take ACTION NOW! Join us in a CALL CENTRE 3-Day Challenge For Persons with Disabilities and get a chance to be offered full time employment to work from home.
17 - 19 DECEMBER 2024 (TBC)
10AM – 4PM
Apex @ Henderson, 201 Henderson Road #02-09 Singapore 159545
Email to register: Charis@EurekaCCS.com
Please include: Your Name and Contact Number
Eligibility:
• PWDs with visual, physical disability
• Singapore Citizens or Permanent Residents of Singapore.
• Currently unemployed
• English Literate
• Computer Literate
We apologise that due to limited vacancies, we will be conducting a phone call interview to assess suitability prior to the event. We regret that only selected candidates who have not attended past ECCS training will be invited.
Event Outline:
A 3-day fun and interactive learning experience through games, role play and practical live call using Eureka’s Cloud Call Centre System.
Day 1 – Introduction to Call Centre & learn what it takes to be a successful call agent
Day 2 – Remote Call Centre System Usage
Learn how to use a customised Cloud Call Centre System created to enable persons with physical / visual impairment to make calls independently and remotely.
Day 3 – LIVE CALLS
Challenge yourself to take ACTION! Experience making your first call using a Cloud Call Centre System
About Eureka Call Centre:
• Provides training and employment opportunities for PWDs.
• 16 years of training experience for PWDs in call centre industry since 2008.
• Award winning Call Centre (CCAS, EEN, ASEAN ICT)
• Best Call Centre System Innovation Award for the blind.
• Pioneered the Centre for Training and Integration for PWDs for Call Centre sector (CTI).
