Our Brand Story
Petopia ～ Singapore's Finest Pet Hotel, Salon and Spa Centre Since 2010
From top-grade nutritional and holistic pet-care products, fine styling to tailored spa treatments and quality hotel & daycare services, discerning pet owners can expect to be spoilt for choice at Petopia.
Comparable in standards to leading human spas and pet centres around the world, integrated pet wellness centre Petopia has redefined pet-care in Singapore with its holistic, transparent and accountable approach, together with its suite of state of the art equipment.
In affirming its commitment to provide the finest and most revolutionary pet-care services available, Petopia has introduced many firsts in Singapore and even in the region, since its opening in 2010.
♡ Japanese Style Grooming ♡
Helmed by a skilful and award-winning Japanese stylist from Tokyo, fur parents can have their animal companions transformed with trendy styles from Tokyo, creative makeovers and adorned with stylish hair extensions, accessories and even nail capping.
Our salon adopts a open concept and uses state of the art, holistic, safe and sanitised equipment and material to provide quality grooming for our guests.
Each stylist is only allocated 4 - 5 styling guests (depending on breed size and complexity) each day with no rush, frazzle and stress so you can rest assured your animal companion will receive undivided attention from our stylist with ample time to create unique looks.
♡ Spa & Healing Technology from Japan ♡
Petopia is the only pet service centre in the region to have a nanobubble bath machine imported from Japan.
The nanobubble tub discharges nano-sized water particles which pe*****te the pores of the skin and coat, thus giving the animal companion a thorough wash and lingering freshness.
Animal companions with skin problems can be treated with an Ultrasonic Ozone Spa followed by a Clay-pack Far Infrared (FIR) therapy session.
The Ultrasonic Ozone spa detoxifies the skin and coat with ozone and facilitates skin rejuvenation via an ultrasonic effect produced by the multiple jets in the tub.
Following that, the animal companions are coated with healing clay blended with floral hydrolates, wrapped with a special bathrobe and then be massaged under the infrared panels, where the gentle radiant heat increases blood circulation, thereby reducing inflammation and soothing the skin and body with the healing clay mix.
Petopia is also the first pet establishment in Asia other than Japan to introduce Hyperbaric Oxygen Therapy (HOT), which helps animal companions cope with the effects of aging, illness, injury or overexertion via abundant access to pure oxygen.
The animal companion is placed in a large transparent chamber that supplies a pressurised flow of pure oxygen 1.5 times that of atmospheric oxygen level, affording the companion more oxygen in the bloodstream for cell regrowth and repair, thus sp*eding the recovery process.
♡ Pet Hotel ♡
Our Suites @ KLOUD 9 heralds new comfort standards for the benefit of your canine companions!
We aspire to understand your canine companions well so as to anticipate our guests' every wish.
Your canine companion can count on the high standards of care and reliability.
ʕ•͡ᴥ•ʔ Our Hallmark Service Tenets
► Peace of mind
Be it activity time or meal-time, our guests are well taken care by our pet guardians, who are specially trained and demonstrate years of experience in the handling of animal companions. Check in on them anytime remotely on your mobile or desktop devices via our hi-definition and hi-sp*ed web-cam system!
► Human Touch
Playing, cuddling, bonding: our pet guardians represent the immensely important human contact at Suites @ KLOUD 9. Our team always sees to it that the individual needs of your animal companion are met, besides heaping on extra units of tender loving care.
► Safe Interaction
To ensure undivided attention is being accorded to all guests, each of our pet guardian takes care of not more than five dogs at any one time, depending on age, breed size, gender and temperament. Our guests will interact with their newfound friends under close supervision by our pet guardian, keeping them out of harm's way.
► Maximum Comfort
When night falls, our guests will retreat to their personal suites for a restful sleep in total privacy.
Our spacious suites are specially tailored to the needs of our guests and meet the highest demands a canine companion can have. Fur parents may decide whether they want a larger space in Family or Prestige Suites or rather retire to an equally comfortable Cosy Suite.
As with full-fledge pet hotels, cosy beds custom made from with organic cotton and h**p (with the option of fresh thick towels), amenities like p*e trays, paw balm and ceramic bowls are provided on a daily basis to ensure the highest order of comfort possible to our canine guests.
► Soothing and Refreshing Environment
No efforts are spared to maintain a high levels of air integrity. In addition to the pleasant scent of essential oils, stale air is extracted for UV-sterilization, HVAC filtration and ionizing purification. Individual inlets and outlets have been fitted in every suite to regulate an even distribution of air at an adequate temperature, ensuring the right level of comfort, even to senior dogs with respiratory difficulties.
Housekeeping is performed at least twice daily to make sure that the premises is in tip-top condition. To keep bacteria at bay, only natural and environmentally-conscious cleaning products are used on hospital-grade vinyl-cushioned flooring to keep both our guests and the earth safe.
► Personalised Dietary Attention
When it comes to food, we do not make compromises! Instead of subjecting our guests to a meal they need getting used to or one that may potentially trigger an allergy, we advocate feeding what our guests have been eating at home.
When required, our Food Loft provides high-quality meals designed to suit the specific needs of each animal companion. Just highlight any specific dietary needs and the Food Loft will ensure the food is delivered properly.
Does your darling have a special wish? Just make an order from our mini-bar!
Just think of our mini-bar as being able to give your love from afar! Select from a handpicked list of quality treats below and our staff will pamper your furbies with a little extra puppy love. Given that most of our guests get all the love they need and hardly have time to miss you, we will pack any remaining treats when checking-out.
