01/10/2026
Congratulations to the Queen’s QET-5 and QET-9 ʻEwa teams for achieving greater than the 90th percentile nationally for HCAHPS Overall Rating last quarter. 🌟
On behalf of our patients and senior leadership team, mahalo to these teams for consistently demonstrating our Queen’s C.A.R.E. values for every patient, every time.
This achievement reflects how consistent adherence to the Patient Care Bundle—including Bedside Shift Report, Purposeful Hourly Rounding, Communication Board, and Leader Rounding—helps foster a high-quality, safety-focused culture. Together, these practices strengthen trust, reliability, and the patient experience at Queen’s.