03/18/2020
ALERT: OFFICE REMAINS OPEN / COVID-19 UPDATE!
Our top priority is making sure our patients, our staff, and community remain safe, especially during this extraordinary time.
As with any communicable disease, our clinic has strong infection control policies. Our staff has been screening and triaging over the phone for potential acute infectious disease prior to coming into the clinic. Our healthcare providers are exercising judgment with further recommendations.
Additionally, one medical staff member has been placed out front of our clinic entrance to screen patients and perform spot temperature checks before continuing with their schedule in-office appointments. We have also been temperature screening our office staff, clinic team, and all healthcare providers twice a day to ensure we may continue to safely and appropriately care for our patients.
We understand that high risk patients, including the elderly, smokers, chronic lung disease, heart disease, autoimmune disease, diabetics, and cancer patients may feel uncomfortable coming into the clinic for routine follow up visits at this time. We can schedule a TELE-MEDICINE visit with your healthcare provider to further evaluate you over the phone and review any diagnostic testing results and proceed with treatment plans. We will bill your insurance based on the level of care.
Testing for Coronavirus (COVID-19) is not currently conducted at our clinic. If you have new onset of fever, cough and/or shortness of breath and/or meet other Center for Disease Control) CDC criteria for testing, you should call your primary care doctor or local urgent care to check and see if they are obtaining swabs to send out for testing. You may also call your local state health department or Arizona Poison Control for further triage and recommendations. If you have severe respiratory symptoms, you should call 911 and proceed to your local emergency department.
For more up to date information on COVID-19 and criteria for testing, please visit your local state health department website or CDC.gov website.
Thank you for your understanding!